Does getting what your customers are thinking important to you?
Does clicking on just a face on the OpinionStand give you an enough feedback?
Do you need to know why people are happy or unhappy?
Knowing customers' opinion is the first step. It is not the conclusion, it is just a beginning.
Something you should read.
80% of businesses believe they provide “superior” customer service. But only 8% of customers would describe the service they’ve received in such glowing terms. When customers aren’t happy, there’s often significant damage done. In fact, U.S. businesses collectively lose an estimated $83 billion a year due to shoddy customer service.
read more: https://www.entrepreneur.com/article/228129#ixzz2dtg5wBrf
I played golf today ... although I took a cart, I still manage to put 9,000 steps. It is 4:34pm, bu the time today is over I hope to go over 10,000 steps.
Opinion Stand is like a thermometer for you business. It tell you if you have a fever or not. But you will not ask thermometer what is wrong with you when you have a fever.
Do you need to know the temperature of your business, you need Opinion Stand. When you find out you have a fever, you need to go to a doctor.But you first need to know if you have a fever.
http://www.opinionstand.com
I just got those Smartphone Holder for Bicycles for evaluation. It is a part of Bicycle computer I got from Taiwan.
I played one of the worst gold in years today.
I just found not hit anything.
I did not know I was this bad.
I had little time this morning ... so I went to Starbuck and ordered soy latte. With tax and tip, a tall soy latte (smaller then McDonald's Small Coffee) cost $5.00. I killed time drawing Pompom. I miss him a lot.
We know how hard it is to keep track of your customers for smaller companies. Unlike larger companies, you do not have a budget for the service like CRM. So, we build the CRM and making it free for any companies with less than 50 people.
https://pilot.pspinc.com
If you are interested, please sign up at the site above.
Few months ago my Apple Watch broke ... I thought long and hard about buying new Apple Watch. Then, I have decided to go with something different and purchase Fitbit Versa.
I used to own a Fitbit and I loved it. It was one of those pendant size one. Now I own one look kind of like Apple Watch. I will let you know what I think.
Regardless of the quality of product or service, one who shouts the most gets more attention. So, we shall shout!
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都田あさこ@繊細さん専属コーチ 
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