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PSP Support Blog

https://jp.bloguru.com/PSPsupport

Ransomware

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Ransomware
There are a few ways to help prevent ransomware attacks.

1. Do not click any weird links in emails you don't recognize.
If you don't recognize the sender or you are not expecting someone to send you a link it is best to not click.

2. Have a good password policy
One of the easiest ways to access a system is a weak or stale password. A weak password is typically something common like "password" for your password or "123". A stale password is a password that has been in use for more than 3 months on average. It is best to change passwords on a quarterly or earlier schedule.

What is a secure password?

3. Have paid for anti-virus
Don't use the free versions of antivirus software. Paid for antivirus software comes with extra protection that everyone should be using to prevent attacks. Here at Pacific Software Publishing, we are an ESET reseller. ESET comes with ransomware protection and many other features to help secure your network. To find out how PSP can help protect your computers, give us a call or email us; our email and phone number are below.

With just these 3 steps you can help reduce your risk of being affected by ransomware.
If you have any questions or concerns please don't hesitate to reach out.

Thank you for choosing Pacific Software Publishing inc., your Dreamersi provider.
Technicians are standing by Monday - Friday 9am - 6pm (PST) ready to assist your technical issues. We can be reached at (425) 957-0808 or 1-800-232-3989

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The Importance of Archiving Email

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The Importance of Archiving E...

A lot of email service providers only allow you a certain amount of storage for your email. This quota is usually by individual account or the storage is shared amongst all your email accounts. Either way your storage is not infinite.

By archiving your email locally to your computer you can remove those old emails from the server freeing up space. Outlook, Mac Mail, and Thunderbird all have built-in options to help archiving.

If you would like to know more please give us a call or send an email we would be more than happy to help.


Thank you for choosing Pacific Software Publishing Inc., your Dreamersi provider.
Technicians are standing by Monday - Friday 9am - 6pm (PST) ready to assist your technical issues. We can be reached at (425) 957-0808 or 1-800-232-3989.

We look forward to hearing from you!
support@pspinc.com

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What is a "Secure Password"?

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What is a "Secure Password"?
Passwords have been around forever. You use them to log into everything you access online.

Is your password secure?

We used to be able to create a 3-5 character passwords without any complexity and this password was good. Nowadays with everyone having an online presence creating a secure password will ensure your accounts aren't compromised. So what is a "Secure Password" exactly.

A secure password is between 8 - 16 characters long and includes upper case letters, lowercase letters, a number, and a special character. You start to think though, "How am I ever going to remember this!?!"

Well there are several solutions but right now we will talk about mnemonics (neh-mon-nics). Mnemonics is defined as, "the study and development of systems for improving and assisting the memory." You might remember this from school. For example, in IT, there are the 7 layers of the OSI model:

Application
Presentation
Session
Transport
Network
Data Link
Physical

We used the first character of each word to to write out a simple sentence that was easier to remember.
"All People Seem To Need Data Processing"

The same can be applied to passwords. Do you read poetry? Do you have a favorite book or phrase that stands out to you? You can use this to create a secure password. Let's try it out.

I enjoy poetry so I will base my example off of that. One of my favorite poems is The Tyger by William Blake.
(https://www.poetryfoundation.org/poems/43687/the-tyger)

We will use just one of his stanzas to create our password:

Tyger Tyger, burning bright,
In the forests of the night;
What immortal hand or eye,
Could frame thy fearful symmetry?

With this we can use the first or even second character in every word to create a password:

ttbbitfotn (first character in each word)
yyurnhofhi (second character)

This doesn't seem very secure though so we have to salt it up a bit using our secure password rules, so we can for example do:

TtbBitfoTn
uppercase and lowercase but still not secure enough, lets pepper it some more:

1TtbB2itfoTn!
13 characters long, uppercase and lowercase letters and numbers and a special character.

With the above password I only used the first 2 lines of the stanza and already created an easy to remember password. If I ever forget the password I know it was based off the poem so by reading the poem it will help me to remember this password.

Thank you for choosing Pacific Software Publishing inc., your Dreamersi provider.
Technicians are standing by Monday - Friday 9am - 6pm (PST) ready to assist your technical issues. We can be reached at (425) 957-0808 or 1-800-232-3989
#pspinc #pspsupport #security

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VPN (Virtual Private Network) - An Essential Business Tool

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You've probably heard the term VPN or "Virtual Private Network" talked about a lot lately, especially now that more people are working from home. VPN connections are what allow you to connect to your company's internal network from home to securely access company files and folders you would normally only be able to access while in the office.

VPNs are typically a physical piece of equipment but can sometimes come as software. The price for these devices can range from open source (free) to $150,000!

Nowadays, no matter what size of company you have if you don't have a VPN connection available for your employees to work off of while they are working from home you're going to end up losing a lot of productivity.

If you would like to know more information about VPNs or any other tech related question please do not hesitate to ask.

Joshua McGahuey
Support Manager
joshua.mcgahuey@pspinc.com
support@pspinc.com
(425) 957-0808
1(800) 232-3989
#Bloguru #PSPinc #PSPsupport #PacificSoftwarePublishing #VPN #WorkFromHome

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What happens when your domain expires?

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There are 4 stages to a domain name's life:

1. Active
2. Expired
3. Redemption
4. Available

When the domain name expires you can expect to pay normal renewal costs but if the domain reaches the redemption stage the price to renew increases dramatically.

For more information contact support@pspinc.com we would be more than happy to help.

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Meet Your Technical Support Team

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Meet Your Technical Support T...


Pacific Software Publishing, inc. provides trained IT professionals for all your hosting and managed IT service needs. PSP is proud to offer support in English, Japanese, and Spanish. If you ever need any help with your email or web please do not hesitate to give us a call, our phone numbers and office hours are listed in my signature below.






Marcus


Born in Seattle but grew up in Japan, he has been with company a lot longer than any of us here in support. His extensive knowledge of the inner working of PSP make him an invaluable member of the team. If you get Marcus on the line just know he will get to the root of your issue.

Check out our email setup guides:
https://dreamersi.net/support




Andres


Born and raised in Venezuela, Andres is the newest addition to the support team and takes care of all our managed IT services. If your company's network crashes, or you need a new network device installed he is the man to call.

Check out or Managed IT Services:
https://psp.support








Joshua


Born in Omaha, Nebraska Joshua moved to Washington State when he was young and spent most of his childhood in Issaquah. Joshua is the manager for the support team for the last year now and has really grown into the position.

Need a quick and in-expensive website built in 3 days? Check out:
https://www.rakumysite3.webdexpress.com/eng/






~ All recordings brought to you by Click-It-Audio and PSP's receptionist, Joanne.







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