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Many people think sales is a one way communication.
For those, the purpose of the sales is to sell something you have.
That is wrong.
The purpose of sales is to understand and possibly provide the things your customer wants.It may not be the product you sell, but the product you know. So int order to be a good sales, you need to know your customers and you need to know the products which wil includes the products rom other companies.
If you know a good sales people, it is like you have a good consultant at your side.
We are working on rebuilding the website to let people buy and setup domain, web and email online.
http://www.dreamersi.com
It will be available later tis month.
I went north today. I happen to drop by a Chevrolet Dealer in Merysville. There was a car show going on and they were serving free hamburger and hotdog. I met a sales person I knew from other dealership. Networking and remembering people are so important.
We had new feature demo and plan meeting for future additions.
http://www.opinionstand.com
It is sometime very difficult to explain why you need to know what customers' are thinking.
http://www.opinionstand.com
"Blame the Indian, not the arrow”
“A bad workman blames his tools.”
"It is not the clubs you hit, it is you."
There seem s to be several version of same thing saying it is the people wha are to blame. I believe ultimately it the people to decision to use the paticular tools. But as a manager, you need to provide the best possible tools.
What is going on ???
I shot over 100 again today.
Only good thing is that I walked over 11,000 steps even with the cart.
That shows how not straight I was all day.
Does getting what your customers are thinking important to you?
Does clicking on just a face on the OpinionStand give you an enough feedback?
Do you need to know why people are happy or unhappy?
Knowing customers' opinion is the first step. It is not the conclusion, it is just a beginning.
Something you should read.
80% of businesses believe they provide “superior” customer service. But only 8% of customers would describe the service they’ve received in such glowing terms. When customers aren’t happy, there’s often significant damage done. In fact, U.S. businesses collectively lose an estimated $83 billion a year due to shoddy customer service.
read more: https://www.entrepreneur.com/article/228129#ixzz2dtg5wBrf
I played golf today ... although I took a cart, I still manage to put 9,000 steps. It is 4:34pm, bu the time today is over I hope to go over 10,000 steps.
Opinion Stand is like a thermometer for you business. It tell you if you have a fever or not. But you will not ask thermometer what is wrong with you when you have a fever.
Do you need to know the temperature of your business, you need Opinion Stand. When you find out you have a fever, you need to go to a doctor.But you first need to know if you have a fever.
http://www.opinionstand.com
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