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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com
Apology
I am not really happy about the way people give an apology. When you say “I am very sorry to people offended by my action.”, you are not apologizing to all, you are giving an apology only to people who are offended. That means, you are not 100% feeling apologetic. Unfortunately, I hear this a lot. Also, when people apologize, they are apologizing only because of the consequences resulted from their action. That means, they are not sorry for what they have done. They are sorry that they did not get away with it.
Also, when you explain why you did what you did...that should not be a part of the apology. That is an excuse and should not be a part of an apology. Here are the ways to give an apology, I read, that usually will be well received. I read this in the article* which is listed below.
1. An expression of regret.
2. An explanation of what went wrong.
3. An acknowledgment of responsibility.
4. A declaration of repentance.
5. An offer of repair.
6. A request for forgiveness.
The offer of an apology must be 100% and not motivated by the consequences. That is what is missing a lot of the time by the people giving an apology. You should not offer any apology if you are not truly sorry. If you believe in your action, you should have guts to stick with it whether you are popular or not.
![Before Carpet Cleaning]()
Before Carpet Cleaning
![After You can tell the differenc...]()
After
You can tell the difference, can't you?
I used the RugDoctor to clean some of the spots on the carpet at our office.
I think I did a good job. No, it was all machine.
Providing better working environment for everyone.
![Ken Uchikura Newsletter Vol. 43]()
How to Avoid Carelessness
Many accidents happen when people do something without really thinking through what they are doing. To avoid an accident, one needs to know:
1. The purpose of what they are doing.
2. The consequences of what they are doing.
3. Clear understanding of the processes.
4. Proper testing procedures to verify changes.
5. Have solid plans B and C if things go wrong.
6. Clear and timely reporting processes.
Before you begin any process, you need to evaluate how important the process is and based on the importance, you need to carefully plan the action.
When you ride a Japanese train and if you ever have a chance to see the driver, you will notice every signal, every crossing, every points he will raise the hand and point and verify they are clear. Does it make any difference in the safety of the system? I believe it does. That is why Japan’s rail system is the safest in the world.
Careless mistakes happen when people act without proper planning and a procedure to follow. My company hosts websites and we must do hundreds of maintenance tasks and each task can cause the system to go down. I am trying very hard to create the system that we can rely on to continue the service. I is a lot of work.
With the best customer support for your Domain, email and web hosting, you can focus on your business. To find out, call us at 1-800-232-3989 or 425-957-0808.
https://www.dreamersi.com
![Keep It Simple and Stupid K.I.S.S.]()
Keep It Simple and Stupid
K.I.S.S.
Tablets design for elder people.
Countries like Japan has so many elderly people, there is a market for products like this. My mother is just switch to a smartphone that is designed for elders. She is still having difficulties using it.
![Do you push this door or pull?]()
Do you push this door or pull?
![Do you push this door or pull?]()
Do you push this door or pull?
Push or Pull ... I came across the door today that is completely opposite of what the door should behave.
![Now Small Business can Afford...]()
Now Small Business can Afford CRM.
PSP Pilot
Customer Relationship Management is a must for any size company with customers. But implementation and training costs prohibit small companies from using this wonderful tool. PSPinc has released a cloud-based CRM software that is absolutely free. This is not a trial version, but the full product. No, you do not have to watch advertisements either. This is the exact CRM we use at our company.
Register for free at pilot.pspinc.com
If you have any questions, please email us at info@pspinc.com
![My Newsletter / Digital Age M...]()
In order for the sale to take place online, you need to bring people to your website. In order to bring people to your website, you need to let people know what you are and what you do.
Here are some of the tools you can use:
Advertisement: It is the easiest way to push your name out.
Newsletters: One of the better ways but can be considered SPAM.
Social Media: It takes time to create an audience.
SEO: There is no guarantee of any return.
Press Releases: It is like an advertisement but only better.
Marketing consultants tell you, if you prep your website for SEO and strategize Social Media, you will increase your exposure thus bring in more sales. Unfortunately, making your website SEO friendly will not increase the visitors to your website. Having informative materials on your social media will not increase the visitors to your website either, at least not quickly. Lastly, having more visitors to your website will not increase your sales.
You need to make sure your site is designed and built for people to visit then you need to create reasons for them to comeback. Look at your website and think why should people visit your website and come back for more? The first visit to your website is best accomplished by advertisement ...not SEO.
At PSPinc, we have spent hundreds of thousands of dollars in the past for SEO and branding but we received nothing in return. So we started to think what we were doing wrong. Is there anything we can do to control our spending in accordance with our revenue?
We have not found the formula yet but we are now running marketing ourselves and 100% of cash is used in advertisement. We are learning where and how to advertise. How much to spend. Where to place. We will keep you posted on what and how we are doing.
We have staff 24/7 to watch and take care of any problem associated with our services.
This is a simple design for our new company van ... Ford Transit Connect.
Great little van.
New logo will be printed and applied by https://www.buygreensigns.com
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