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Bloguru Support

https://jp.bloguru.com/bloguru-support

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Announcement: Bloguru Server Security Update with Downtime (06/25/2024)

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Announcement: Bloguru Server...
We’re happy to announce that we’re upgrading our operating system (OS) for Bloguru's server.
 
We’re upgrading our OS from Cent OS7 to Alma Linux 8 since there will no longer be technical support for Cent OS7 after June 30, 2024, in a continued effort to strive towards making sure our hosting service is the safest it can be. With this new upgrade, it will help patch any vulnerabilities to defend users against cyber threats and also support new encryption protocols.
 
However, updating the OS will result in about 30 minutes of downtime. You may not be able to access your Bloguru admin panel as well as your posts during this time, so we thought you should know ahead of time. We apologize for any inconvenience this may cause.
 
This server upgrade will occur on:
 
*USA Pacific Daylight Time
- June 25th (Tuesday) 10:00-10:30am
 
*Japan Time
- June 26th (Wednesday) 2:00-2:30am
 
If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.
 
We would be happy to answer any of your questions by phone or email.
 
 
Official Bloguru Support

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[Bloguru] Apology for Incorrect Account Deletion Warning

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[Bloguru] Apology for Incorrec...
Thank you very much for using Bloguru. 
 
We sincerely apologize for the recent email you received regarding the deletion of your Bloguru account. Due to a system error, an incorrect message was sent out, causing unnecessary concern.
 
Please rest assured that your account has not been deleted and remains fully intact. We understand the confusion and inconvenience this may have caused and are taking immediate steps to prevent such errors in the future.
 
If you have any questions or need further assistance, please do not hesitate to contact Bloguru support team.
 
Thank you for your understanding and patience.
Sincerely, 
 
 
 
Official Bloguru Support

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Announcement about Bloguru Contact Form for Feb 28th

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Announcement about Bloguru Co...
Dear Bloguru Users,
 
Thank you for your continued support of Bloguru.
 
We would like to inform you that the contact form will not be available during the following server maintenance period. This maintenance will not impact your ability to create or view blog posts.

* USA Pacific Standard Time
Date: Feb 28th 5am ~ 5:05am (PST)
 
Detail: To prevent emails to Free's email service from being treated as spam.
 
We apologize for any inconvenience this may cause.
 
Please contact us for any questions you have.

Bloguru Support
 

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Bloguru: New Cancel Friend Request Feature

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Bloguru: New Cancel Friend R...
Thank you for using Bloguru.

We’re pleased to announce that due to user requests, we’ve added a new feature! Now, you can cancel a friend request. If you accidentally send someone a friend request, you can now cancel that request by clicking on “Cancel Friend Request”.
 
*The user will receive an email notification when you cancel your request.
 
If you have any questions, please feel free to contact our Bloguru Support team.
 
 
Official Bloguru Support

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Legacy Theme to be Discontinued

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"Picnic Blanket" is used on thi... "Picnic Blanket" is used on this blog.
Thank you for using Bloguru.

As recent statistics show, more than 80% of people now access the internet from their smartphones. For those of you who are long-term Bloguru users, we have kept the legacy themes, which are not mobile-friendly. However, in this smartphone era, we believe that we should move toward more responsive designs that are compatible with smartphones.

Advantages of responsive design:
Mobile-friendly, making it easy to view on a smartphone
Easy-to-read text on all devices
--> Better user experience and lots of views!
 
Therefore, we are pleased to announce that we have decided to discontinue the legacy themes after January 8th, 2024 PST.

We apologize for the inconvenience, but we would like to ask you to change to one of the Responsive themes before then.

If you are using one of the Legacy themes as of January 7th, we will automatically switch your blog to the "Picnic Blanket" theme.

-------------------
To change the theme:

1. Log in to Bloguru.
2. Click on "Themes" from the navigation at the top of the page.
3. Click on the "Responsive" tab.
4. After finding a theme you like, click on it.
*Click to apply the design you have selected. There is no "Save" button.
-------------------

If you have any questions, please contact us by emailing bloguru@pspinc.com.



Official Bloguru Support

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Bloguru: New Emoji Icons

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Bloguru: New Emoji Icons
Regarding our recent Wow icons update, we’re announcing we’ve made three more changes to improve Bloguru’s overall experience for our users. 

1. Evaluation icons are now “Happy”, “Sad”, and “Surprise” as shown above.

2. The icon meanings now show when hovering over the emoji icons via text.

* For mobile users, you can choose and view emoji icons via a pop-up menu.

3. Users who aren’t logged in can now cancel or change their reactions as long as the browser session is active.

If you have any questions, please feel free to contact Bloguru Support.

Official Bloguru Support

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Bloguru: Updates to the Wow evaluation buttons

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Bloguru: Updates to the Wow ...
We’re excited to announce that we’ve made two updates to the Wow evaluation buttons on Bloguru.

 1) We’ve replaced the Wow icons with three new emojis, so now, you’ll have more options when reacting to posts and/or comments. *The previous number of Wows has been converted to a green smiling icon.

 2) Before, unregistered, and therefore, anonymous, users couldn’t use Wow icons to react to posts or comments, but now anyone can use the new emojis to give their feedback.

To view your post reactions, go to your Dashboard and click on Latest Activity.

You can also see post reaction numbers on the My Posts tab in the Bloguru admin panel.

If you have any questions, please contact Bloguru Support.

Official Bloguru Support

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Bloguru: Video Thumbnail Image Selection Feature Released

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Bloguru: Video Thumbnail Ima...
Thank you for using Bloguru.

We’re excited to announce we’ve added a new feature that will let you easily select the thumbnail image for the video in your posts.

You can either select the auto-generated thumbnail images or upload your own image as the video thumbnail by following the stpes below.

1. Make a post with video upload and save 
2. Edit the saved post
* Video thumbnail feature is only avaliable for editing a saved post
3. Scroll down to video thumbnail section
4. Select the auto-generated thumbnail or upload your own thumbnail image



* Supported image upload requirments:
- Filetype: jpg, gif, bmp, png
- Size: Up to 1MB
- Image Dimension: Larger than 200px * 200px (Recommended 1200px * 630px) 

5. Save the post

If you have any questions, don’t hesitate to contact Bloguru Support.

Official Bloguru Support

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Bloguru: Add Shortcut Icon to Mobile Home Screen

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Bloguru: Add Shortcut Icon to...
Thank you for your continued support of Bloguru.

If you usually open Bloguru pages by typing the website URL from your mobile phone browser or click the saved bookmark, we would like to introduce an easier way!

Do you know that you can add Bloguru pages as a shortcut icon directly to your mobile home screen, and then opening the page will always just need one-click?

To add a shortcut, you can follow the easy steps as below:

1. Click the 'Share' button  in your browser
2. Click 'Add to Home Screen' option
3. Click 'Add' to continue

Then a Bloguru icon would get added to your home screen to open the page direcly from there.

Please take this opportunity to try it out.

If you have any questions, please do not hesitate to contact Bloguru Support.




Official Bloguru Support

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Bloguru Text Editor Link Insertion/Edition Feature Released

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Bloguru Text Editor Link Insert...
Thank you for using Bloguru.

We are pleased to announce that we have released the link insertion/edition tool in addition to the text style feature we released a while ago.

Now you will be able to add links just by following the simple steps as below:

1. Enter the text in the content editor (ex. PSPINC)
2. Select the text you would like to inser the URL, click 'Insert/edit link' button as shown above
3. Enter the URL address

You can also select to open the link in a new tab by choosing 'New window' option.

Please give it a try and let us know if you got any feedback. As always, we appreciate your continued support for Bloguru!


Official Bloguru Support

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