PSPINC CEO Kenichi Uchikura's Blog

This I puzzling!

5月

5日

Protect Your Data

If someone break in to your home or business and stole a lot of things, you are the victim, aren't you?

So when somebody break into your Internet server and stole information, are you a victim or a criminal?

The answer should be a victim but unreality you will be treated as a criminal. So, the best way to protect sensitive information is to peek them physically in the safe. If someone break in and steal physical item, you are a victim not a criminal.

This is just so wrong. Whether it is not the net or at your house, if someone intentionally break in and steal something, you are a victim. What do you think?

#pspinc #valueproposition

Ken Uchikura Newsletter Vol. 22

5月

3日

Tesla is Amazing

Dear Reader,

I have seen this phenomenon only a few times in my lifetime. The phenomenon is that every person who buys a Tesla becomes the salesperson for Tesla. They tell people everything about their Tesla and their conversation is always about how great the car is. This is true “word of mouth” marketing.

The first time I can remember people doing this was when SONY released the “Walkman”. Did you know the first Walkman was released in 1979? I was in college. In the computer world, this phenomenon happened when IBM released the IBM PC in 1981. Then APPLE released Macintosh in 1984. This happened again when Compaq released Deskpro 386 in 1989.

The biggest phenomenon, until the release of Tesla, was the release of Apple iPhone in 2007. Everyone who had an iPhone became the salesperson for Apple iPhone - except it was only available through AT&T. However, until Tesla, every product on this list was created with a lot of great marketing. TV, magazine and newspaper advertisements made these phenomena. However, I do not remember any Tesla advertisement.

So, the Tesla case is different from all the other phenomenon. I do not know if I have seen any other products like Tesla in my lifetime. It is so interesting to see all Tesla owners become the evangelists for Tesla. This phenomenon even makes me wonder if I should consider Tesla for my next car. Especially with gas prices going up closer to $4.00 per gallon.

#KenUchikuraNewsletter #dreamersi #marketing #pompomwashere #postinheaven #pspinc #valueproposition

Safety and Quality First ... the rest will follow.

4月

30日

Interesting video.

#dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Add Audio to Your Website with Click It Audio

4月

28日

http://www.clickitaudio.com

Please click on the headset icon below to listen to my voice.
Let me remind you that I am not a voice actor!!!

Click on the icon above!!!

#clickItAudio #dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Company Lunch Today

4月

27日

Today was a Vietnamese lunch.
Looks very healthy but lots of carb.

#dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

CRM is not a dead word!

4月

25日

http://www.pilot.com
Free CRM Software for Small Companies
We charge $$$ for larger companies.

What is CRM?

Definition: "Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth."

What is this mean?
How can we make CRM to help your company grow or manage customers?
Isn't CRM another layer of "Things to do" for our sales people?
I rather have people making calls, not writing reports on CRM.

I hear you and I agree with you. CRM is a pain in the butt. But it is very necessary for people in your company to know who the customers are. For that reason we develop a CRM software for free for small companies. There is no obligation or cost. We are also developing many features on top of the basic CRM. It is free and you can try it our for yourself.

Free sign up at https://www.pilotsbt.com/signup

#FreeCRM #PilotSBT #dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Do you want more feedback than a smile face!!!

4月

24日

This is the email they receive.

They can go on to write what they think anther convenience.

A new feature of an Opinion Stand just got realized today.
This feature give your customer a choice to write what they think ...
After a customer choose the opinion, the system will ask youth enter email.
We will send email to the customer where they can write what they think

#OpinionStand #bloguru #branding #japaneseonline #kiroboto #marketing #onlinesales #pspinc #uchikuraco #valueproposition #webdevelopment

ClickItAudio

4月

22日

Please click on the headset icon below to hear my voice.

http://www.clickitaudio.com

If you do not like your own voice, like I do, we recommend to use the service by Woodstock Media Group. We use their service for on-hold audio as well as ClickItAudio audio recordings.

https://woodstockmediagroup.com/clickit-audio

ClickItAudio is a service of PSPinc.

#ClickItAudio #dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Ken Uchikura Newsletter Vol. 20

4月

20日

Ojyama Shimasu

Dear Reader,

The Japanese expression “Ojyama Shimau” means “I will disturb you” or “I will get in your way.” You use this to enter someone’s home. Basically, you are apologizing to someone for something you are going to do or you must do before you do it. The typical response to “Ojyama Shimau” is “Dozo” … It means please do what you need to do. I do not think there is such expression in English except maybe “Excuse Me.”

In business, you cannot always do what customers ask. You do your best but you know your best is not going to be enough. So, you think you should let the customer know from the beginning that your best is not going to be good enough. “Not a good idea.”

You always present yourself as an expert. And you must act and talk like the customer made the best choice he can make unless you know someone who can do better than you. In that case, you just tell your customer to go see that person. In many cases, customers know all you can do is your best and your best may not be good enough. But for those customers, you may be the last hope. In that case, you have a responsibility to do your best and comfort your customers by telling them that they are in good hands.

“Ojyama Shimau” also means one other thing. You say this when you have a better solution than the one people are talking about. For that you “Ojyama Shimau ” … “But I have a better idea….” I am sure a lot of time I shut people down … but I want to try allowing people to talk freely to me. That is what I am trying … please “Ojyama Shimau” anytime. I will try to listen.

You can subscribe from http://www.uchikura.co

#dreamersi #kenUchikuraNewsletter #marketing #pompomwashere #postinheaven #pspinc #valueproposition