One of the most important skills of a sales is to listen to your customers. There are just too many sales people trying to sell what they have and trying explain the benefits.
The only way people would buy anything is that there is a need for what you have. Without the needs, you are selling what they do not need. They may buy it once but they will not come back to you again.
Even if you do not sell anything, if you listen, you know what they want. You will create a lasting relationship. That is more important than the one sale you may have.
My vacuum cleaner was bot working well. So, I took it a part and cleaned every parts and put it back together. It works like a new ... there were lots of hair tangled up on the cleaner head. That caused too much friction.
It is looking and working like a new. I am very happy.
“ Give me six hours to chop down a tree and I will spend the first four sharpening the ax.”
Do you know who said this?
Instead of having the kiosk and stand, we have developed the version that allow you to display QR code and have users scan it to evaluate. Please scan the QR Code above and see the Opinion Stand in action.
What they provide are very similar. When everything works there is not much difference. But when something stop working, do you know your provider break you like their best customer?
PSPinc provides the service that is design to work like we are an extortion of your company. If your company does not have IT department, hat os what we are. Things that we provide are one of the best in the industry and we will treat you like out own family.
If you are are web developer? Why just sell big name hosting get nothing for it. You can become our business partner. We will treat you like our own company.
Please take a look at our company website and our hosting platform
We are experiencing higher than normal Internet traffic due to the ending of Summer Vacations called Obon. There is not delay or problem associated with the high volume.
Many people think sales is a one way communication.
For those, the purpose of the sales is to sell something you have.
That is wrong.
The purpose of sales is to understand and possibly provide the things your customer wants.It may not be the product you sell, but the product you know. So int order to be a good sales, you need to know your customers and you need to know the products which wil includes the products rom other companies.
If you know a good sales people, it is like you have a good consultant at your side.
I bought a Cobra F9 Driver and the grip has little device at the end called Cobra Connect. I checked what is was ... This device can measure the speed and the distance of your drive ...
I thought it was a great idea until I saw $100 per year pricing.
I went north today. I happen to drop by a Chevrolet Dealer in Merysville. There was a car show going on and they were serving free hamburger and hotdog. I met a sales person I knew from other dealership. Networking and remembering people are so important.
"Blame the Indian, not the arrow”
“A bad workman blames his tools.”
"It is not the clubs you hit, it is you."
There seem s to be several version of same thing saying it is the people wha are to blame. I believe ultimately it the people to decision to use the paticular tools. But as a manager, you need to provide the best possible tools.
We have replaced Honda Odyssey and purchased something smaller.
This car is a basic model but has wireless charging, Apple CarPlay, Ford Connect ...
It seats 6 and is smaller than minivan.
Does getting what your customers are thinking important to you?
Does clicking on just a face on the OpinionStand give you an enough feedback?
Do you need to know why people are happy or unhappy?
Knowing customers' opinion is the first step. It is not the conclusion, it is just a beginning.
Something you should read.
80% of businesses believe they provide “superior” customer service. But only 8% of customers would describe the service they’ve received in such glowing terms. When customers aren’t happy, there’s often significant damage done. In fact, U.S. businesses collectively lose an estimated $83 billion a year due to shoddy customer service.
I played golf today ... although I took a cart, I still manage to put 9,000 steps. It is 4:34pm, bu the time today is over I hope to go over 10,000 steps.
Opinion Stand is like a thermometer for you business. It tell you if you have a fever or not. But you will not ask thermometer what is wrong with you when you have a fever.
Do you need to know the temperature of your business, you need Opinion Stand. When you find out you have a fever, you need to go to a doctor.But you first need to know if you have a fever.
I had little time this morning ... so I went to Starbuck and ordered soy latte. With tax and tip, a tall soy latte (smaller then McDonald's Small Coffee) cost $5.00. I killed time drawing Pompom. I miss him a lot.