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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com
PSPINC’s Customer Support
In the last newsletter, I talked about Pacific Software Publishing, Inc.’s (PSPINC) hosting services. I hope you’ve learned we provide domain, web, mail, and VPS hosting services at our data center to our users in Japan and the U.S. This time, I’d like to talk about our customer support, which comes with our hosting services.
Which hosting service do you use? How do you contact your hosting company when you have problems or questions? Can you reach out to the company right away? Do you know who you’re talking to? And does the company know who you are? The larger the hosting service, the less personal the relationship will be.
When you work with PSPINC, you’ll never get a machine taking our call or email. Our support staff handles all customer communications. And we monitor our servers 24 hours a day seven days a week, even outside business hours. Our agents have our representatives’ contact information as well as support, so we’re ready to solve any problem quickly in case anything happens.
Our customer support isn’t limited to mechanical failures. We can also answer questions about how to use the system or help customers reset their passwords. In any case, you can always contact PSPINC for technical assistance. We can even help you move your site to one of our hosting services, which isn’t always a feature offered by other hosting companies.
For example, Wix customers can’t switch their websites to another company’s service. In a case like this, we can build a site similar to your current Wix site on PSPINC’s hosting platform, Dreamersi.com, and help with the transition. In addition, if you’ve created a WordPress website, we can also help migrate it to the most suitable WordPress hosting environment with your permission. This is just one part of our support services.
Today, I talked about PSPINC’s support services. We’re here to help you with anything from computer, internet, and/or smartphone setup to PC maintenance. Next time, I’ll tell you more about SaaS (Software as a Service).
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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My first computer when I started Pacific Software Publishing, Inc. was a Macintosh. For a few years I used Windows but I always came back to Macintosh. Macintosh computers are used to be very unstable often saw the bomb on the screen.
The current Macintosh is very stable compared to those days. I wonder how many of my Blood and SNS readers use Macintosh.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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It is cheaper to buy rotisserie chicken at COSTCO than buying whole chicken. I heard COSTCO has never raised the price of $4.99 rotisserie chicken rice the beginning. That is just impressive. Amazon Fresh has rotisserie chicken for $4.97 but the size is about 2/3 of COSTCO rotisserie chicken.
When everything is becoming more expensive, it is important and keep price the same. I hope COSTCO will continue to honor this low price rotisserie chicken.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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The result shows hat I have no Tumor Maker in my blood.
That is a great news.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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![Liver Checkup]()
Next month on the 25th (the day after Russia's entry into Ukraine) will be one year since my liver surgery. Today I went for a liver checkup. I told the doctor that I was worried about the 1.5cm shadow found in last year's CT scan and that I had a pain under my right rib (above my side) since my last business trip to Japan.
Last year's CT scan revealed a 1.5 cm shadow.
1.5cm is too small and should not be touched especially now. I will have another Sontrast CT Scan next month to see if it has gotten bigger. She said that at this point, he doesn't know what it is, but that it is not large enough to be a concern.
I have pain under my right rib.
He said that this was probably due to pain from the scar from the surgery. However, when I told her that it was in a different place than the scar from the surgery, she said that there was nothing to worry about because the surgery was performed inside the abdomen, so it was not just a scar that could be seen from the outside. I had my blood drawn for a blood test to check liver function and cancer markers as well as to reconfirm the results.
In the end, they couldn't tell me anything but that there was nothing to worry about, especially now. This is my report of the results. I will report back when I get the results of the blood test. So, good health to all of you, I think I will be around for a while.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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![Scan QR code QR code is a t...]()
Scan QR code
QR code is a trademark of Denso Wave
OpinionStand being explained using ClickItAuidio
#OpinionStand & #ClickItAuidio are both #PSPINC's product.
https://opinionstand.com
https://clickitaudio.com
https://pspinc.com
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__
Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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Wouldn't you like to have this type of simple surgery to receive your customers' opinions on your business or product or service?
OpinionStand makes custom survey system very easy to implement.
Just let us know what you want to lean from your customer and we will take care of the rest.
https://opinionstand.com
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__
Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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Every time there is some wind, power goes out.
What a weak infrastructure!
Our office lost power except our datacenter and network operation center have backup power generators. Generators kicked in and we are all okay.
However, my office lost power so I decided to go home.
Luckily, my house has power.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__
Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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It has been over 25 years since we published KanjiWORD and KanjiKit for Windows in the US. I wonder if anyone remember them.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__
Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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![Ken Uchikura Newsletter Vol. ...]()
New Year's Greetings
Happy New Year! In the U.S., we came back to the office and started working again on Monday, January 2nd, as usual. I hope to make more people aware of Pacific Software Publishing Inc. and our activities and products this year. Therefore, in my first newsletter of the year, I’d like to give you an overview of our company.
In 1987, I founded Pacific Software Publishing Inc. (PSPINC) in Mercer Island, Washington, which is an island on Lake Washington between Seattle and Bellevue. When we started, we exported and converted U.S. software to Japan. Then we sold the software through our distributors in Japan. In 1996, we started specializing in internet hosting. In a nutshell, we’re a software development company that also operates an internet data center.
Web Hosting Business
We provide domain names, web hosting, email hosting, and virtual private server (VPS) hosting for our customers in the U.S. and Japan. In Japan, we have direct sales, but we also have a business partner, Otsuka Shokai, who sells our services as Alpha Mail 2. If you’re interested in hosting your website in Japan, please search "Alpha Mail2 jp" on Google. You can find "Alpha Mail 2" in Japan. In America and Canada, we provide web hosting under the name "Dreamersi.com".
Web Hosting Sub-Brands
PSPINC also has two sub-brands in the U.S., in addition to its main brands, Alpha Mail 2 and Dreamersi: ParcomWeb.com and YourHost.com. Parcom Web is a Linux-based, cPanel (management function), low-cost hosting environment that is used by many other web development companies in the U.S. YourHost’s web hosting offering is similar to Parcom Web. But customers that use VPS hosting as well as build and manage e-commerce sites(ShopSite.com) use YourHost web hosting.
If you have any hosting needs or questions, whether it’s in the U.S., Japan, or anywhere else in the world, please contact us anytime. PSPINC is also looking for reseller for our hosting services, so please give us a call.
For my next newsletter, I would like to explain more about how our SaaS (software as a service) works in our own data center, and why our support is one of the reasons why our customers choose PSPINC. I hope you look forward to it. We wish you all a happy new year in 2023.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Please follow my tweet at https://twitter.com/uchikura @uchikura
Please like my Facebook at https://www.facebook.com/uchikura
Please connect my Linked In at https://www.linkedin.com/in/uchikura/
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