The "Welcome Home" Spirit at PSPINC

In Japan, “irasshaimase (いらっしゃいませ)” is the standard way to greet customers. At PSPINC, however, we aim to welcome our customers with a heartfelt "okaerinasai (おかえりなさい)," or "welcome home"—a phrase typically used between family members. One of our core beliefs is to create an environment that feels warm and reassuring, a place where our customers feel like they’re returning to somewhere familiar and welcoming.

In larger companies, customers may be addressed by usernames or ID numbers. At PSPINC, we strive to remember each customer's name and welcome them as individuals. The relationships we build from the first visit naturally evolve over the years into a bond of trust, making "welcome home" the phrase that best captures this connection.

Our relationship with customers goes beyond business transactions; it’s a deeper bond of trust. So, if you have any questions, concerns, or new ideas, please feel free to stop by or give us a call anytime. We aim to be a place that feels like home for you and your business.

In the midst of busy days, we strive to be a place of comfort—a space where you can find peace of mind. We do our best to live up to the "welcome home" we greet you with.

We look forward to continuing to be that welcoming place for you at PSPINC. Thank you for your ongoing trust and partnership.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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