PSPINC Official Company Blog

Announcement: New WebdeReserve Features Now Available

9月

26日

We are happy to announce that we have added new features to our reservation system, WebdeReserve.

1. Event Participation Cancellation Function Added

Before this update, only the event administrator could cancel registered participation, but we've added a “Cancel Participation” button to the event registration confirmation email so that event participants can cancel their participation themselves.

When cancelling an event, registrants and the event administrator will receive the notification emails and the administrator can also check if a participants have cancelled their involvement.

2. Updated Event Email Notification Function Added

When the administrator edits the event registration after already sending the registration to people, participants will automatically receive a notification email stating that the event has been changed.

With this update, you can now choose if you want to send a notification email to participants from the pop-up that appears after you click the “Edit Event” button.

If you select “Yes” in the pop-up window below, WebdeReserve will send a notification email. If you select, "No", WebdeReserve won't send a notification email.

*You are not required to fill all fields other than those listed below, so even if you edit those fields and select "Yes", WebdeReserve will not send a notification email.

Event Title
Event Type
Location (If "In-Person" or "Both" selected)
Online Event Details (If "Online" selected)
Event start date and time

If you're interested to learn more, register as a user for free.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #email #event #eventmarketing #eventregistration #marketing #marketingdigital #marketingtips #pspinc #smallbusiness #tech #technology #update #web #webdereserve #webdevelopment #website

iOS 18 Update Breaks IMAP Mail Connections: What You Need to Know

9月

20日

Apple recently rolled out iOS 18, and as with any major update, it brings a host of exciting new features and improvements. However, not all users are having a smooth experience. Reports have started surfacing online about a significant issue: the update appears to break IMAP connections when using the default Mail app, leaving users unable to access their email.

The Issue at Hand: IMAP Connectivity Problems

IMAP (Internet Message Access Protocol) is a popular protocol used by many email services to sync emails across multiple devices. After updating to iOS 18, some users are finding that their IMAP email accounts simply stop working in the native Mail app. The symptoms reported include:

Emails failing to load or update.
Inability to send or receive new emails.
Error messages stating that the Mail app cannot connect to the email server.

This issue seems to primarily affect users who rely on third-party email providers, such as those with custom domains or using business email services, though personal accounts aren't entirely spared either.

No Official Acknowledgement from Apple (Yet)

At the time of writing, Apple has not yet addressed the IMAP connection problems. This leaves users frustrated, searching for answers or solutions in forums and social media. While the tech giant is known for promptly addressing bugs, the lack of communication has raised concerns about when or if a permanent fix will be released.

A Potential Workaround

Some users have found a workaround that might temporarily resolve the issue, though it's far from a guaranteed fix. Here's what you can try:

Remove your email account from the Mail app.
Restart your iPhone.
Re-add the account by going to Settings → Mail → Accounts.

While this method has worked for a number of users, others report that the issue persists after a while, so it may only serve as a temporary solution.

What You Can Do In the Meantime

If the workaround above doesn't work for you, there are a couple of alternative approaches to accessing your email:

Use a third-party mail app: Many popular email clients, like Outlook or Spark, have their own IMAP settings might not be affected by the same bug. Installing one of those apps could give you uninterrupted access to your email until Apple resolves this issue.
Access your email via webmail: Most email providers offer web access to your inbox, so logging in via a browser can serve as a reliable backup.

Looking Ahead

It's still early days for iOS 18, and Apple typically follows up major updates with incremental patches to address bugs. Users can expect a fix to be rolled out in an upcoming iOS 18.x update. Until then, if you rely heavily on IMAP-connected email accounts, you may want to hold off on upgrading or explore temporary workarounds. In the meantime, it's important to keep an eye on Apple's support pages and user forums for any official news on the issue.

For any other technology inquiries, please don't hesitate to contact us by calling 1-800-232-3989 or emailing support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #apple #blog #business #businesstips #businesstools #customersupport #cybersecurity #digitalmarketing #dreamersi #email #iOS #iPhone #mobile #officetips #smallbusiness #tech #technology #update #web #webdevelopment

Announcement: Reservation System WebdeReserve Beta Now Available

7月

12日

We’re happy to announce we’ve created a new reservation system, WebdeReserve, which is now available in beta. We’ve designed WebdeReserve to be easy to use while providing all event management functions needed.

With WebdeReserve, you can not only create events, but you can also manage registration and event attendee data all in one place.

How to Use WebdeReserve

gray apple keyboard and gray ipad open to calendar

Sign up for WebdeReserve.
Create an event in WebdeReserve (available for online, in-person, or both types of events).
Embed or paste the link of your new event onto your website.

How to Create an Event in WebdeReserve

Log in to WebdeReserve.
Click on the "Add Event" button.
Enter the required information:

Event Name
Location
Date
Time

Within the Add Event form, you can:

Select from three event types (in-person, online, or both)
Add event location from any country worldwide (select "Other" if the event location is not in the U.S., Japan, or Canada)

Create events that span multiple days
Limit the number of participants – the event will automatically close if it reaches the maximum number of participants
Choose to require participants' addresses

Turn on email authentication on the event registration form
Change the default country for the phone number and address form entries
Add a survey question
Redirect uses to a specific URL after registration

Participants can also link the event to their calendar application like Google Calendars after registering.

How to Share Your New Event – Link Sharing or Link Embed

person holding pen and looking at calendar on tablet

To share your event via a link:

Go back to the Event List page
Click on the link icon to get the event registration link.
Share the event page link by pasting the link wherever you see fit (i.e. your website, event invitation via email, etc.)

To share your event by embedding the event registration onto your website:

*For security purposes, register the embed destination domain name. However, you do not need to register the domain name if you wish to embed the HTML in Bloguru or C-Sagaseru, which we already provide.

Log in to WebdeReserve.
Click on the “Domains” tab on the left.
Click on the “Add Domain” button.
Enter the domain name in the Domain field – the field already adds the http:// at the start of the domain name link, so please start with www.
For example: instead of entering https://www.pspinc.com/localization, please enter www.pspinc.com.
You can enter the following domains without registration:

Click on the "Add Domain" button.

Click on "Events" to get back to the event list page.

Click on the embed icon (</>) on the right of the event you'd like to embed.

Copy and paste the embed code onto your website.

If you modify the embed code, the form may not work properly, so please be careful when modifying the code. If you update the event with new content, please re-embed the form since the changes will not be reflected on the website.

After users receive an event registration form, administrators can:

Receive notifications
Notify users if there are any event updates
Manage event registrants

View on event details page – View Attendees button

Sign up for WebdeReserve for free today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#beta #blog #business #businesstips #businesstools #digitalmarketing #email #event #eventregistration #howto #marketingdigital #pspinc #release #smallbusiness #socialmedia #tech #technology #tutorial #web #webdereserve #webdevelopment #website

NewsMAIL: Upcoming Logs Update

4月

11日

We’re happy to announce that we’re updating the logs feature for our email marketing service, NewsMAIL. When you download your email broadcast log, you’ll see columns that show (from left) the recipient’s emails, the broadcast start date, the broadcast finish date, the success or fail logs, and the mail transfer agent (SMTP server being delivered to).

This update is scheduled at the time below:

* USA Pacific Daylight Time

- April 11th (Thu) 9:00 - 9:30am

* Japan Time
- April 12th (Fri) 1:00 - 1:30am

With this new update, you’ll see more cases of why an email either failed or succeeded in sending. Instead of just seeing a “Pass for DKIM”, it’ll also show other success/fail cases, including:

Blacklisted: If your email fails to send because it’s blacklisted, it means ISPs (Internet Service Providers) have added your IP address and/or domain to a list of blocked emails because they have a reputation for sending spam. If this is the case, we suggest you change your “Mail From (Email)” when composing your broadcasts.

Pass for DKIM: Many email service providers (including Dreamersi!) implement a DKIM (DomainKeys Identified Mail) authentication feature to guarantee the authenticity of an email sender. This log means the email broadcast has been sent to go through the DKIM authentication process.

Connect Failure > Re-Sent: A connection failure can mean the server is receiving too much mail at the time of sending, but NewsMAIL will try delivering the email broadcast again. If successful, it will show as another log entry wih "Success" in that column.
Connect Failure: After re-sending the email broadcast because of a connect failure issue, it failed to deliver the broadcast.

Deferred > Re-Sent: When the recipient’s email server temporarily delays an email, it’s referred to as a deferred email. Again, NewsMAIL will resend the email for you so your recipients will receive it.

DNS Failure: When the recipient’s server can’t receive an email because of a DNS (Domain Name System) problem, it’ll show as a DNS failure in your downloaded logs. Examples of DNS problems include:

The mail server is down
Set-up included a typo
The destination domain doesn’t exist
Internet or network connection problems
Misconfigured DNS settings
An outdated browser

Domain Failure: A domain failure means the sender’s email address failed the domain’s authentication check. Changing the “Mail From (Email)” to send from a different email address should fix this problem.

User Unknown: When a recipient’s email doesn’t exist or is invalid, your email broadcast will not deliver and show the User Unknown in the downloaded Logs file.

SMTP Startup Error > Re-Sent: An SMTP startup error means NewsMAIL couldn’t deliver your broadcast because of incorrect SMTP settings, firewall restrictions, or server connectivity issues, but NewsMAIL also resends the broadcast in this case so your recipients will still receive your email broadcast.

Greylisted > Re-Sent: Greylisting is a spam-preventing feature that temporarily rejects emails from unknown senders, but NewsMAIL will also resend your broadcast so your recipients will receive your broadcast.

Over Quota: An email that doesn’t send because of an “Over Quota” issue means you’re unable to send broadcasts to this email address because your recipient’s mailbox has reached its maximum capacity.

If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #businesstools #digitalmarketing #dkim #dns #email #logs #marketing #marketingdigital #marketingtips #newsmail #pspinc #smallbusiness #statistics #tech #technology #update #web #webdevelopment #webtools

What’s New Newsletter Vol. 212 “Transfer Large Files via Email”

3月

22日

When attaching a file to your email, there’s usually a file size limit, ranging somewhere between 20 to 25 MB. For those of us who have to regularly transfer large files like videos, music, and pictures, it can be a nuisance to send a cloud link to the file rather than just attaching the file. But for larger files, it seems like that’s the only solution. That is exactly why we created MegaMail.

With MegaMail, send large files via email without recipients having to click a link and then download the file. Instead, people can just click to open or download the file directly from their email, making it easier. Sign up for just $9.99/month or $24.99/month for more storage space and a larger broadcast traffic limit to get started.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #digitalmarketing #email #file #files #marketing #marketingdigital #megamail #newsletter #pspinc #smallbusiness #tech #technology #web

Dreamersi Web and Email Hosting Plans: Storage Space Increases!

3月

15日

We’re happy to announce that our Dreamersi web and email hosting plans are increasing in storage starting March 19th! And the best part is that the price is staying exactly the same. We’re doubling our storage size for our email-hosting-only plan and our web and email hosting plan from what we originally offered. Now get:

Email Hosting Only: $99/year

10GB Email Storage

Web & Email Hosting: $299/year

20 GB Email Storage

20 GB Web Storage

So, stop worrying about web and email storage space when PSPINC has you covered. At no extra cost, we’ve increased your email and web storage space for our Dreamersi plans and made it more affordable to increase your storage space for those important emails. Get more storage space starting March 19th with Dreamersi web and email hosting.

*This storage space increase does not apply to discounted Dreamersi packages.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #business #businesstips #businesstools #digitalmarketing #dreamersi #email #emailhosting #marketing #marketingdigital #pspinc #seo #smallbusiness #tech #technology #web #webhosting #website #webtools

NewsMAIL: Server Maintenance

3月

13日

We’re happy to announce that we’re doing some maintence on our NewsMAIL server. However, it will result in about ten minutes of server downtime, so we thought you should know ahead of time. We apologize for any inconvenience this may cause.

During this update, users can still login to their NewsMAIL accounts, compose a draft, and send or schedule the newsletter, but there could be a slight delay in delivery until after the maintenance work finishes.

This server update will occur on:

*USA Pacific Time

- Monday, March 18 at 8:30–9:00am

*Japan Time

- Tuesday, March 19 at 12:30–1:00am

If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #businesstools #digitalmarketing #email #marketing #marketingdigital #marketingtips #newsmail #pspinc #smallbusiness #tech #technology #web #website

What’s New Newsletter Vol. 204 “Dreamersi Web and Email Hosting”

1月

26日

The first product we created as a company was web hosting. Before 1996, PSPINC focused on growing the Japanese market with already-popular software technology from the U.S. But in 1996, we introduced our premiere web hosting, Dreamersi, which we created in-house, and our customers still use today. Over the years, we’ve continually updated and improved our software and eventually introduced email hosting as part of Dreamersi services.

Even all these years later, Dreamersi is still our biggest selling point because of how much control our developers have over the system, making it easier to customize it toward our customers’ needs. We also offer even more specialized web hosting with VPS packages. In addition, we also sell SSL certificates, which everyone needs for their website today. Learn more about our Dreamersi web hosting plans by going to our Dreamersi page on our website.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #dreamersi #email #emailhosting #marketing #newsletter #officetips #pspinc #smallbusiness #ssl #sslcertificate #tech #technology #vps #web #webdesign #webdevelopment #webhosting #websites #webtools

Marketing Analytics: Key Metrics To Look Out For

1月

10日

Utilizing data analytics in marketing is vital to succeeding. With its ability to analyze and even predict data, it can do wonders in perfecting marketing strategies, saving time and money, developing a better understanding of your customers, creating better-performing content, and optimizing marketing channels. The challenging part of marketing analytics, however, consists of how marketing data has changed over the years. It’s also hard to figure out what marketers should look out for since there’s so much data easily available to you. Every platform has its own nuances, so there are different key metrics marketers should look out for.

Key Metrics on Google Platforms (Analytics/Ads)

Website Performance Metrics

Traffic (Page Views): a metric that measures how many times a single user views a page
Most visited pages: a metric that breaks down what the most visited pages are to website visitors
Search ranking: a metric that shows your website's position in the search engine results page (SERP) for a specific query
Unique visits: a metric that counts the number of visitors to a website, but only counts their first visit
Conversions: a metric that counts an important user action like making a purchase, filling out a form, signing up for a newsletter, etc.

(Paid) Digital Ad Metrics

Impressions: a metric that measures the number of times a user sees the ad.
Click-through rate (CTR): the percentage of people who click on the ad, determined by dividing the number of clicks by the number of times your ad is shown and multiplying that number by 100 (impressions). The higher this number is, the better.
Cost-per-click (CPC): a metric that measures how much it costs each time someone clicks on your ad. The lower this number is, the better.
Conversions: a metric that counts an important user action like making a purchase, filling out a form, signing up for a newsletter, etc.
Conversion rate: the percentage of people who convert (purchase, fill out a form, sign up for a newsletter, etc.), determined by dividing the number of users who convert by the overall size of the audience and multiplying that number by 100.
Engagement rate: the percentage of people who engage (click, like, share, comment, etc.) with your ad, determined by dividing the total number of engagements by the total number of followers and multiplying that number by 100.

Key Metrics on Other Marketing Platforms

person holding smartphone with apps shown: facebook, snapchat, instagram, twitter, chrome, gmail, spotify, messenger

Social Media Metrics

Total reach: the number of users that saw your content (also known as impressions).
Likes: the number of people who like your content.
Views: the number of people who view your content.
Comments: the number of people who comment on your content.
Shares: the number of people who share your content.
Followers: the number of people who follow your account.
Subscribers: the number of people who subscribe to your account.

Email Marketing Metrics

Open rate: the percentage of people who open your email, determined by dividing the number of people who open your email by the number of people who received the email and multiplying that number by 100.
Click rate: the percentage of people who click on links within your email, determined by dividing the number of people who clicked on links in your email by the number of people who received the email and multiplying that number by 100.

Aside from just the mass amount of marketing data there is to analyze, other challenges include the difficulty of reading through that analytical info. Just like all marketing, it continues to change and evolve over the years. That’s why we provide bi-weekly reports in all our marketing package plans, making it easier for small businesses everywhere to market their business.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #branding #business #businesstips #digitalmarketing #email #facebook #google #instagram #marketing #marketingdigital #marketingtips #officetips #seo #smallbusiness #socialmedia #tech #technology #twitter #web

Dreamersi WebdeMail Online Webmail Updates!

12月

28日

To increase overall security for our users, we will be updating WebdeMail, our webmail platform (running Cent OS7 + Roundcube 1.4) by replacing it with the latest version (running Alma Linux8 + Roundcube 1.6). There will be less than one minute of downtime for these updates when accessing WebdeMail, but it won't have any impact on sending/receiving.

Date and Time

*US Pacific Standard Time (PST)

- December 28, 10:00 - 10:30 a.m.

*Japan Standard Time (JST)

- December 28, 2:00 - 2:00 a.m.

In this update, we will:

Add a new Mailvelope extension plugin (available for Chrome, Edge, and Firefox) option that helps encrypt your emails. Install it manually at Mailvelope.com.

Add a deletion period for emails in your Trash when you log out, with the option to:

Never clear your Trash upon logging out.
Clear all messages in your Trash when logging out.
Clear messages older than 30 days when logging out.
Clear messages older than 60 days when logging out.
Clear messages older than 90 days when logging out.

Add a “Business (Work)” contact form option, which lets you add "Organization", "Department" and "Job Title" when adding new contacts after selecting the "Business (Work)" contact form mode.
Add a “Collected Addresses” feature, which automatically saves an email recipient to an address book. It also lets you automatically save an email address after selecting the “Always allow from” pop-up option, which will appear in an email with remote content. That email address will then appear in the new “Trusted Senders” address book. Both “Collected Addresses” and “Trusted Senders” address books will now appear in your contact groups.

collected recipients and trusted senders folders

Add the ability to copy contacts from new groups like “Collected Addresses”.
Move “On request for read receipt” to “Displaying Messages” (previously under “Mailbox View”).

on request for read receipts to displaying messages

Remove the Spellcheck feature as many browsers and smartphones already have this feature built in.

If you have any questions about these changes or require more assistance, please email us at contact@pspinc.com or call us toll-free at 1-800-232-3989.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #dreamersi #email #emailhosting #hosting #pspinc #smallbusiness #tech #technology #web #webdevelopment #webtools

PSPINC Official Company Blog

フリースペース

Announcement: New WebdeReserve Features Now Available

1. Event Participation Cancellation Function Added

2. Updated Event Email Notification Function Added

iOS 18 Update Breaks IMAP Mail Connections: What You Need to Know

The Issue at Hand: IMAP Connectivity Problems

What You Can Do In the Meantime

Announcement: Reservation System WebdeReserve Beta Now Available