Quality Control

10月

24日

In a conversation with Coach Sato, who came from Japan, I was asked what I thought was the biggest difference between Japan and the United States. I answered that it was the level of service, and today I will explain that a bit further.

In Japan, when you go to any kind of shop or place, you can generally expect to receive a certain level of service. This is partly because of the strict adherence to manuals and procedures. On the other hand, in the United States, the level of service can vary significantly. It depends on the management and the people working there. If you go to a good place, you can naturally expect excellent service, but on the flip side, there are also places with poor service, making it challenging to make judgments.

In Japan, because service levels are so strictly manualized, you won't typically receive service that's below that standard, but you also won't receive service that goes above it. Going beyond the manual can sometimes result in a negative evaluation. While customers may appreciate it, the company's perspective is that exceeding the manual is not allowed.

This principle doesn't just apply to service but also to products. Japanese products are often praised for their quality, which is true. However, when issues arise, the response can be quite challenging. In the American context, the product quality may not be as high, but products are designed with the expectation of potential issues, making repairs easier. The choice between creating a product that won't break in the first place and one that can be easily fixed when it does break is a difficult one.

In essence, Japan may be seen as a country that struggles with handling exceptions, while in the United States, dealing with exceptions is the norm. This is why they design products with easy repairability in mind. Which approach do you think is better? We'd like to hear your opinions.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #QualityAssuarance #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

A TOYOTA CROWN LIMITED

10月

23日

I purchased a brand-new car last Friday, and it's a Toyota Crown. The Toyota Crown has been the flagship model of the Toyota Motor Corporation in Japan for a long time. Of course, Toyota also has the luxury brand Lexus. The Crown was available in the United States as far back as 1972, which predates my arrival in the country. Toyota reintroduced the Crown from Japan to the United States just this year. I was drawn to its new design and the fact that it's a hybrid, promising better fuel efficiency.

After driving it for a few days, I've come to appreciate that this car is exceptionally well-made. However, it lacks the exhilarating and enjoyable driving experience that I was hoping for. There's nothing inherently wrong with the car; in fact, it behaves impeccably, much like a well-behaved child—good, but not particularly exciting. It serves its purpose as reliable transportation, and it certainly boasts an appealing, sleek appearance while delivering a quiet and fuel-efficient ride. There's absolutely nothing wrong with it, but it doesn't have that "wow" factor that makes driving it a thrilling experience.

Perhaps if it had a V8 engine, it would provide the excitement I desire, but that would go against the eco-friendly nature of the car. If I'm looking for a more thrilling ride, I'll have to turn to a Ford Mustang Mach-E which may wife drives.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

New Server and New Car

10月

21日

My new car costs aboyt the same as three of servers we receiced today. Actually we just purchase 14 new servers. Personal expense vs Business expense, put it in perspective.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

Dreamersi Email Service by PSPINC since 1996

10月

21日

Why switch to DreamersI Email Hosting:

Cost Savings: If you're using paid email services like Google or Office 365, you're likely paying over $6 per account each month. DreamersI Email Hosting is significantly more affordable, and you can still use free Gmail and Outlook to access our email.

Boost Credibility: If you're using a free email service like Gmail, registering your domain and using it for email increases your online credibility. It looks more professional.

Reliability: If your current email service isn't meeting your standards, DreamersI Email Hosting offers a state-of-the-art email environment for better reliability.

https://dreamersi.com

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

Web Development Project Case Study ... Norco Print

10月

20日

Before

With WebdeXpress
https://www.norcoprint.com

Recently, we had a client, Norco Print, approach us with specific website update requirements. After reviewing their requests and assessing their existing website setup, our team realized that the project's scope would far exceed their budget. In response, we proposed an alternative solution: a complete website rebuild using one of our web packages. This approach offered them the necessary updates without incurring the high costs associated with their initial request.

Utilizing WebdeXpress, our experts embarked on the task of redesigning Norco Print's website. We ensured that their original change requests were incorporated into the new design. By leveraging a WebdeXpress template, we made specific design modifications and also developed a fresh logo for their revamped website. With the user-friendly features of WebdeXpress, we provided them with the knowledge and tools to maintain and update their website autonomously in the future.

For more information, please visit https://www.norcoprint.com/

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

Are you satisfied with your hosting service provider?

10月

20日

AI Generated Image

Are you satisfied with your current web and email hosting? Here are compelling reasons why people are making the switch to PSPINC's Dreamersi.com hosting service.

Reliability: We recognize the critical importance of a dependable web and email hosting service for your business. Our infrastructure is meticulously designed to ensure consistent uptime and top-notch performance, guaranteeing that your online presence is accessible to customers and clients 24/7.

Affordability: We firmly believe that superior hosting shouldn't come at a premium cost. Our hosting solutions are designed to be budget-friendly, allowing businesses of all sizes to access high-quality services without straining their finances. We understand that managing operational expenses is a priority for your business, and we're committed to helping you meet your budgetary needs.

Personalized Customer Support: Unlike larger hosting providers, we take pride in delivering a tailored customer support experience. When you partner with PSPINC, you're not just another face in the crowd. Our dedicated support team is on hand to assist with any inquiries or challenges you may encounter, ensuring a smooth and hassle-free hosting experience.

Feature-Rich: Our hosting services are feature-packed, catering to the diverse needs of your business. From robust email hosting with anti-spam safeguards to flexible web hosting solutions capable of accommodating your website's unique demands, we offer a comprehensive suite of features to elevate your online operations.

Free Migration Assistance: We understand that transitioning your web and email hosting can be a complex endeavor. That's why we provide complimentary migration support to make the process as seamless as possible. Our experts will expertly guide you through the migration, ensuring that your data is transferred securely and without any disruptions.

In a nutshell, selecting PSPINC means partnering with a hosting provider that offers reliable, budget-friendly, and feature-rich solutions, underpinned by personalized customer support and complimentary migration assistance. We're here to empower your online presence and drive your business's success.

Explore your options at https://dreamersi.com

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

Cost-Effective Email Solutions for Corporations

10月

19日

Cost-Effective Email Solutions for Corporations

Many large corporations are transitioning to Google and Microsoft email services. However, these options tend to be expensive and often lack adequate support. PSPINC's Dreamersi.com, available on Dreamersi.net, offers one of the most reliable and budget-friendly email solutions. For a corporation with 20 email accounts, the cost of using Google and Microsoft services can exceed $100 per month. In contrast, with Dreamersi, the cost of any email accounts is $8.25 per month. In fact, you can host an unlimited number of accounts with our $99/year email hosting service. If you ever need more storage, additional options are available.

Explore our cost-effective email solutions at https://www.pspinc.com/dreamersi

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

Ken Uchikura Newsletter Vol. 255 Don’t Be Afraid to Fail

10月

19日

Don’t Be Afraid to Fail

What do you think is the biggest difference between an employee and a business owner? I think it consists of responsibility. For example, let's say you succeeded at something. In the case of a salaried worker, in my opinion, their achievement has little direct impact on the performance of the department. However, the achievements of a business owner reflect directly on you. Of course, it's also at the business owner's discretion to distribute praise amongst the employees.

And what about failures? Even if an employee causes a failure, it isn't normal for organizations to hold that employee responsible for it. Instead, the failure falls on the business owner.

All of this makes it very difficult for business owners to decide what actions to take. They must ultimately determine whether to make a decision or not. However, there isn't always enough information available, in this instance they must make a decision with limited details. Naturally, they could wait until they gather more information or not make a decision, but this may lead to missed business opportunities.

So how should business owners make decisions? I would avoid situations that could lead the business to lose all critical investments. I also assume that the company is prepared to withstand the worst-case scenario.

I believe that business is not a gamble, so I won't take risks recklessly. Perhaps that attitude is one of the reasons PSPINC has been in business for 36 years. At the same time, it may also be a factor as to why we haven't grown rapidly, either.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

Moving Email Hosting Systems

10月

18日

Photo by Andrea Piacquadio: https://www.pexels.com

Email Migration

Email migration can be a daunting process, often leading businesses to stick with inadequate service. PSPINC offers a seamless and efficient solution for transitioning to their state-of-the-art email hosting. Their experienced support team ensures zero downtime and secure data migration, often at no additional cost. By moving to PSPINC, businesses enjoy enhanced performance, reliable support, data security, customization, and a competitive advantage. Say goodbye to the pain of email migration and hello to superior email hosting with PSPINC.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle

What makes PSPINC Hosting Unique | Business Advantages Explained

10月

18日

https://dreamersi.com

PSPINC's Web and Email Hosting system is distinct from many off-the-shelf hosting solutions. This unique system was crafted entirely from the ground up, starting in 1996. Originally, it was built on the Windows NT Server platform, but it has since been migrated and upgraded to the latest Linux operating system. The decision to develop custom software offers several advantages and sets it apart from traditional hosting platforms.

Flexibility and Adaptability: The fact that PSPINC developed its own hosting software from scratch means they have complete control over the system's architecture. This gives them the flexibility to adapt to changes in the market, technology, or customer needs. They can swiftly incorporate new features, security enhancements, and updates without being reliant on third-party providers.

Tailored Solutions: Since the system is not based on off-the-shelf software, PSPINC has the ability to create tailored solutions for their customers. They can design hosting packages, services, and configurations that meet the specific needs of their clients.

Scalability: Custom-built systems can be designed with scalability in mind. This means that as the demands of the market grow, PSPINC can expand and optimize their infrastructure to accommodate increasing workloads and user traffic.

Security: Developing their own software allows PSPINC to implement robust security measures to protect user data, emails, and websites. They can proactively respond to emerging security threats and vulnerabilities.

Feature Rich: The custom system can be enriched with a wide range of features that are specifically designed to meet the requirements of their customers. These features may include enhanced email services, web hosting capabilities, and other integrated tools.

Competitive Edge: Building a proprietary system sets PSPINC apart from other hosting providers. They have a competitive edge in the market by offering unique, feature-rich, and adaptable hosting solutions.

Continuous Improvement: PSPINC's ability to make changes to their system ensures that they can keep their offerings up to date with the latest industry standards and customer demands.

In summary, PSPINC's approach of developing their own web and email hosting system from the ground up provides them with a high degree of flexibility, control, and adaptability. This approach allows them to offer tailored, secure, and feature-rich hosting services, ultimately providing a competitive edge in the market.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#Bloguru #BusinessTrip #DigitalMarketingSeattle #KenichiUchikura #PSPINC #PacificSoftwarePublishing #SaaS #SocialMarketing #WalkaMile #WebDevelopmentSeattle