PSPINC CEO Kenichi Uchikura's Blog

Company Lunch at Daniel's

12月

30日

Company managers got together at Daniel's at Bellevue Place for lunch today.

As of today, our service availability (up time) for 2011 stand at 99.97%. Our goal is 100% but our promise is 99.9%. We cleared our promise but we are not happy with the result. We will be making system more stable for 2012 and try to be as close as to 100%.

What is 99.97% mean?

It means our email and web hosting service was down little over 2 hours 30 minuets this year. Considering we have over 500 servers, 38,000 customers, 250,000 email accounts and over 200 mbps of traffic every second, it gotten much better than used to.

#Business #Marketing

New Wave of Sales Email

12月

22日

Groupon, Living Social, Google Deal, Amazon ... There are so many deep discount email going around that it is very hard to check them all. This is my Gmail account in the morning.

#Business #Marketing

Budget Cut

12月

21日

I saw this museum in Torrance, California. The hours are 3 hours a day, 3 days a week. What is the point? This is where all government services are heading if they do not really think about how they spend money.

Sometime it is necessary to cut what seems needed. No politician has what it takes like small business owners.

#Business #Marketing

Good Lunch

12月

15日

I had lunch as Daniel's in Bellevue. We have Seattle Executives Association Luncheon Meeting twice a year at Daniel's. I wish we had it more often, but if we do, we have people in Seattle drive to Bellevue ... that is unthinkable for folks in Seattle.

#Business #Marketing

UW Minority Business Award Dinner

12月

9日

I was at UW Minority Business Award Dinner & Fundraiser tonight at Sheraton Hotel, downtown Seattle. There must have been more than 700 business people attended. There were many Chinese and Korean business people there but I see no Japanese people or businesses except us. It is sad to see Japanese people not being active.

It was a big event and sea are happy to be a part of it. Congratulations to all the award winners.

#Business #Marketing

Site Update Deployed

12月

8日

We have completed the update of another Seattle Executives Association member company web site.

http://nwfl.com/

#Business #Marketing

Do you use CRM?

12月

6日

Do you use any kind of Customer Relationship Management (CRM) software at your company? If so what system do you use?

I cannot find an affordable, simple to use CRM system.

#Business #Marketing

American Airlines

11月

30日

American Airlines is the latest to file bankruptcy protection. This is a strategy move to reform the company ... After all, all of the following US carriers used the bankruptcy as a business tool.

Nov. 29, 2011 - American Airlines
Jan 5. 2010 - Mesa Air
Oct. 6, 2008 - Sun Country
April 11, 2008 - Frontier Airlines
March 31, 2008 - Aloha Airlines
Sept. 14, 2005 - Delta Air Lines, Northwest Airlines, Comair
Sept. 12, 2004 - US Airways
Dec. 9, 2002 - United Airlines
Aug. 11, 2002 - US Airways
Jan. 10, 2001 - Trans World Airlines (TWA)
Feb. 26, 1998 - Pan American World Airways (Pan Am)
June 30, 1995 - Trans World Airlines
Sept. 21, 1993 - Hawaiian Airlines
Jan. 31, 1992 - Trans World Airlines
June 27, 1991 - America West Airlines
Jan. 8 1991 - Pan Am World Airways
Dec. 3, 1990 - Continental Airlines

Is this a right strategy???
Yes, as long as company survives and able to carry on without extra weight. Also, as long as no tax money is used, it is a strategy.

#Business #Marketing