PSPINC CEO Kenichi Uchikura's Blog

Classification Talk

4月

26日

Mayumi Nakamura, President of PSPINC, will be doing the classification talk at the Seattle Executives Association luncheon today. Seattle Executives Association is 95 year old premiere business to business networking organization with over 100 members meeting every Wednesday. PSPINC has been a member since 2003.

http://www.seattleexecs.org/

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Microsoft Office Live is Ending

4月

22日

Microsoft Office Live is ending at the end of this month and all are asked to migrate to Microsoft Office 365. We are working this Saturday to migrate one customer from Microsoft Office Live to our email hosting service. This customer decided they do not need Microsoft Office 365. Unfortunate for Microsoft, this is not the only customer indicated to leave Microsoft.

It is unbelievable for us to shut down the service that has many customers. But then again, Microsoft Office Live or 365 are not Microsoft's main focus. They should keep Microsoft Office Live and slowly migrate them to Microsoft Office 365.

http://www.microsoft.com/office/olsb/Splitter-EN-US.html

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PSPINC Golf Tournament

4月

20日

PSPINC will hold its annual golf tournament at Aldarra Gold club this year. This is the very first time this exclusive private golf club is hosting outside golf tournament. It is an invitational event and will be held on August 20, this year.

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Where did our 800 number come from?

4月

17日

Our toll free number is 1-800-232-3989 and this is where it came from.

When we started Pacific Software Publishing, Inc. back in 1987, we were located in Mercer Island, Washington. The area code was 206 but the prefix for Mercer Island (I do not know now) was 232. The first phone number Pacific Software Publishing, Inc. got was 206-232-3989.

So when we got the 800 number, we made it a same number. So, that is where our 800 number came from. This is a picture of our lobby area. We have collection of computers starting from Apple IIe.

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Pacific Software Publishing CA LLC

4月

17日

Pacific Software Publishing CA LLC is located in this building complex across a street from Miyako Hotel. It is very convenient. It is not too far away from Toyota and Honda HQs.

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Honda America Corporate HQ

4月

17日

Honda America Corporate HQ is located near Pacific Software Publishing CA LLC in Torrance, California. I took this picture from my room at Miyako Hotel in Torrance.

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Message from PSPINC R&D No.2

4月

13日

We have worked 'til 4:00am this morning and released the updated version of email server software. We have replaced what we believe to be the major cause of overloading problem. This may fix the email delay problem, but we will not stop upgrading our system until we are 100% sure. That means unless we can handle many times the email traffic that we can reasonably expect, we will keep upgrading our software.

I had let all engineers go home little after 4:00am but they told me they are coming back by 8:00am to make sure there will be no delay.8:00am is when the delay problem started yesterday. At the mean time, server administration team are preparing extra email server to split the current load in half. We are doing everything we can to mitigate email delay.

Thank you for sticking with us. We will not let our customer down. Thank you for choosing PSPINC.

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Message from PSPINC R&D

4月

13日

We have made a big Boo Boo.

The IMAP/POP server we released had serious processing speed problem that we did not expect. Our customers sometime experience 30+ minuets email delay. Needless to say, it is not acceptable.

So we are doing three things. One, we are going over the source code of the email software line by line to speed up the processes. We will rewrite everything if we need to. No weekend for our engineers. Two, we are building extra server to reduce the current server loads. Three we are having extra monitoring person to watch over the server 24 hours a day.

No matter what it takes, we will get this solved for all our customers. So, please bear with us.

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On the top page of Google

4月

3日

One of our clients web site is now listed on the top page of Google when you search "Seattle Pest Control". I am very happy to see it there. This company is very active on Bloguru too.

http://www.paratex.com

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