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PSPinc will help your business thrive by providing for all of your technology needs. We offer a wide array of products, including Web & Email Hosting, Website Development, Email Marketing and Data Storage Solutions. Visit pspinc.com to learn more.

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Avoid these Email Campaign Mistakes

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image source: pixabay.com image source: pixabay.com
Boring Subject Line

The subject line of your email is your chance to shine! It’s the defining moment where someone decides if they want to open your email or drop it into the trash bin. So don’t be dull! If you’re having trouble coming up with a good subject line, think back to emails you’ve opened up. Why did you open them? Were they funny, witty, direct? Use this as a starting point.

Sending At The Wrong Times

Timing matters, but context also matters. Look at the content of your emails; is this information people need right when they wake up (i.e. news)? Or is it something they’re more likely to read on the weekend because it has to do with their hobbies? At the beginning, you may have to give your best estimate and try different times. Track your open rates and engagement on different days and times to find the one that works best for you.

Sending Before Testing

Before you send that email to 2,000 people it might be a good idea to send it to yourself or your team to preview it. Test the email on different platforms to see how the text and images line up. The email might look fine as you’re building it out, but you’d be surprised what can change when people open it. Also, click every link and button to be sure they’re working. Always preview your email first!

Spelling Errors

As obvious as it seems, it’s still very important to check for spelling errors. Even the best of us can slip up with a misspelled word or grammatically incorrect sentence. Take a minute or two and carefully read over your email before you hit the final send button. You might even ask a trusted associate to proofread it. You won’t regret the extra effort.
#ENnews #PSPinc #Blog #Marketing #Advertising #B2B #Email #EmailMarketing #EmailCampaigns #OnlineMarketing #DigitalMarketing

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Getting Started with Email Campaigns

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image source: pixabay.com image source: pixabay.com
Over the next few weeks, we’ll dive into strategies that will help you take your email marketing campaign to a new level. First, we need to establish what makes an email campaign “successful” and some basic tips for improving on your current campaigns.

Don’t have an email marketing plan? Good news, we're here to help you get started!

Define your Objective

Before you start thinking about a witty subject line or writing your content, you need to establish your main objective for your campaign. Do you want to drive traffic to your website? Maybe you want to introduce a new product or increase sales. Whatever your objective is, define it clearly and specifically. This will affect how you format and write your emails.

Choose Your Audience

Not every email should go to every customer. Try to define and segment your email lists so you can target specific audiences. For example, emails with special offers or discount only available in select states wouldn’t be helpful to your entire customer base because they may not be able to use them. Being specific when defining your audience allows you to be more targeted in your tone and call to action – which should help increase engagement.

Personalize the Email

This one goes hand-in-hand with choosing your audience. We all get more emails than we want, so, if you want someone to take notice of your email, you need to get personal. Adding a personal touch, like referring to them by name, can separate your email from the obvious copy-and-paste emails we all get that are often addressed with the wrong pronouns.

Write Enticing Subject Lines

The golden egg of email marketing – this is your one chance to get their attention and entice them into opening your email. Short and clear subject lines work well and have a professional feel. Subject lines with a message of urgency are effective but may give some customers the illusion of spam. Test out different subject lines and try to analyze the connection between your subject line and your open rate. Make sure your subject line represents the email content accurately.

Keep It Simple / Call-To-Action

Congrats! They’ve opened up your email; you’re halfway there. Now you need to keep their attention and get them to take action. Don’t clutter your email with too much text, different font styles, or outdated designs. When in doubt keep it as simple as possible. End your emails with a call-to-action. You don’t want them to get this far and completely forget about your email after they read it. Be clear and make the call-to-action stand out.
#ENnews #PSPinc #Blog #Marketing #Advertising #B2B #EmailMarketing #EmailCampaigns #OnlineMarketing #DigitalMarketing #Email #Newsletters

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Beware of ‘The Domain Expiration’ Email Scam

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One of the most common phishing emails we see is a scam asking you to renew your domain name registration. It looks very authentic by including your domain name, your name, and the registration period. Since it’s scary to think about losing your domain name, it makes you want to act quickly without thinking. But take a second look before you have a knee-jerk reaction.



The picture above is one example of a fake domain expiration notice. If you look closely at the small print, it’s actually trying to get you to register or renew your domain for a search engine optimization (SEO) submission service – a program you never signed up for in the first place. It’s a trick to get you to sign up for something you don’t want, and/or collect your credit card info!

Most phishing scams will ask for credit card information, so never, never give it up unless you have verified the source is legitimate. If you don’t remember where you registered your domain, call your hosting provider, such as PSPinc, to ask where your domain is registered. All domain names are registered at ICANN, certified registrars, and many hosting companies (like us) take care of the domain name registration on your behalf so you don’t have to worry about renewals.

Scammers can check your domain registration information as well, and then they simply steal logos from the registrar pages to make their emails seem authentic. The general rule of thumb is don’t click on anything. Instead, go check your domain registration information at InterNIC’s (Internet Network Information Center) Whois server. Enter your domain and you’ll get a lot of information about your domain, including the dates for your registration period.

For an added fee, you can add privacy protection to your domain – which means your registration information will be hidden from public access. Or, you can easily call us at PSPinc if you have any questions and we can take care of it for you.
#ENnews #PSPinc #Blog #Marketing #Advertising #B2B #Scam #PhishingScams #EmailScams #OnlineMarketing #DigitalMarketing

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Don’t Fall for Scammer Scare Tactics

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Scaring people into action -- this is the latest scam tactic we’ve seen. It’s unfortunate the amazing internet technology we’ve created to improve our quality of life is now being used against us in this vicious way. It’s an interesting era in which we live where technology is so helpful and also a bit scary. But don’t get caught up in the scare tactics; instead, get informed.

The latest scam is a “Bitcoin Blackmail” scam. It started this summer, spreading all across internet with some variations to its message. The image below is a sample message, which you may have seen in your inbox. The email will look like it came from you! Which gives off the appearance that someone hacked into your email account. And they will start the email with a paragraph that’s intended to scare you.



They will write something like ‘they know your secret’ because they hacked into your system with a virus (trojan). They’ll claim to have been watching you via the computer camera, catching all your computer data and activity, or reading all your emails. They demand that you pay a sum of several hundreds of dollars in bitcoins, and some even have a token (BTC wallet) number to complete the transaction.

We’ve even seen the translated version of similar scams in other languages. I can tell you the one I read in Japanese easily gave itself away. It’s clear an automated translator was used and the poor translation alone indicates it’s likely a scam.



If you get one of these messages, please do not panic! Read it again if you need to, contact your service provider or PSPinc, and send it to us for analysis. Save your email in a message format and attach it to an email for us rather than forwarding the email, so we don’t lose any of the content. Ultimately, the best thing you can do is not take any action until you know the source of the email.

If you do pay someone and realize later it was fraud, please contact the FBI right away. The FBI has an online form for you to file a complaint. It’s not mobile-friendly, so it’s easier to fill it out on your PC, but hopefully they'll update the form to a responsive design soon!
#ENnews #PSPinc #Blog #Marketing #Advertising #B2B #Scam #PhishingScams #EmailScams #OnlineMarketing #DigitalMarketing

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Google's Social Network Ghost Town

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image source: pixabay.com image source: pixabay.com
In the summer of 2011, Google launched a new social network service: Google+. After strong initial user growth, the service experienced long periods of lulls with little growth, accompanied by a series of substantial changes to the platform.

The service was, at the time, a response to Facebook’s growth which was capitalizing on personal data to sell advertising. In 2011, Facebook was projected to overtake Google in the display ad market. The social network was supposed to be a way for Google to build a diverse network, and use the personal information given by users, to sell more ads.

After 7 years, Google announced on October 8th they will begin the process of shutting down Google+. But why?

1. Software bug

The main reason Google cites for shutting down the service is a bug that was found in the software, initially reported by the Wall Street Journal. The bug, which exposed half a million users’ data, was discovered in the spring of 2018 but Google decided not to disclose that information to its users. The bug was a glitch in the social network that allowed developers to access user information.

Google was afraid that exposing this would bring harsh scrutiny on an already struggling service. After the story broke, Google claimed they had no evidence that any user information was misused. Regardless, the damage had been done and Google+ was unlikely to bounce back.

2. Low usage and engagement

If you’ve spent any time on Google+ you’ve probably noticed the platform was a ghost town. Google tried several times to revamp the social network with new features, new designs, and changes in management. All of which had very little success.

In their statement, Google said the other primary reason for ending its service was “low usage and engagement” citing that 90% of Google+ user sessions lasted less than 5 seconds. That’s astoundingly low for a company as big as Google.

So what will happen to Google+?

Google is giving users 10 months to transition off the platform – they intend to shut it down by August 2019. They are shutting down the consumer side of the service and shifting to a more corporate approach. It’s probable they will try to focus on an internal corporate social network.

However they approach these changes, one thing is for sure; they’ll have a lot of trust to build before anyone gets serious about using it.
#ENnews #PSPinc #Blog #Marketing #Advertising #B2B #SocialMedia #Google #DigitalMarketing #OnlineMarketing

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How To Set Up Your Business LinkedIn Page

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image source: pixabay.com image source: pixabay.com
1. Before you set up a business page you must first create a LinkedIn profile with your first and last name.

2. To start, click on the grid icon labeled ‘Work’ in the top right corner of your LinkedIn dashboard.

3. Towards to bottom there will be a button ‘Create Company Page +’. Click this button.

4. Enter your company name and pick a unique URL. Your company name doesn’t have to be unique but there can’t be two of the same URLs.

5. Make sure to check the box that verifies you have the right to represent the company in creating the page.

6. Click on the ‘Create Page’ button.

7. At this point, if you don’t have a confirmed email set up with your personal account, you’ll be asked to do so.

8. From here, click ‘Get Started’ on the welcome screen and you can begin to edit your company’s page.

Just as we discussed in our previous blogs for setting up a business Facebook page and business Twitter account, you’ll want to connect with business partners, vendors, clients, and customers. You’ll also want to keep personal life and business separate. If you start posting about personal beliefs, politics and such, you may confuse your followers. So always think before posting or sharing something on a business page; ask yourself if it’s relevant to your company, and does it promote your company’s goals.
#ENnews #PSPinc #Blog #Marketing #Advertising #B2B #SocialMedia #OnlineMarketing #LinkedIn

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How To Set Up Your Business Twitter Account

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image source: pixabay.com image source: pixabay.com
1. Start by going to Twitter.com.

2. Once you’re on the homepage click on ‘Sign Up.’

3. Enter your business’ name and either a phone number or an email address. You’ll also need to create a username (or handle.) Make it simple and clear and try to use your business name if possible.

4. Click on ‘Create My Account.’

5. Twitter will give you the option to import your contacts from Gmail, Yahoo, or Outlook – this is a good way to find contacts.

6. Once your account has been set up you’ll need to finish completing your profile with a picture. Use a clear and high-quality image of your company’s logo.

7. Add a short bio and some contact information, including your company’s website.

8. Now, find a few companies to follow and start tweeting!

Additional things to think about: Follow business partners, vendors and clients to a find more relevant customer base. Think before tweeting and re-tweeting. Is your tweet relevant to your personal life/beliefs, or does it have to do with your business? Remember, it’s a business page, not a personal page and you don’t want to confuse your followers by interweaving the two together.
#ENnews #PSPinc #Blog #Advertising #OnlineMarketing #SmallBusiness #Marketing #Twitter #B2B #SocialMedia

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Setting Expectations for the Remote Office Employee

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image source: pixabay.com image source: pixabay.com
When it comes to setting up a remote office for your employee, communication isn’t the only critical piece to consider. It’s also important to have a separate (or additional) work policy in place so expectations are clear for everyone, and business operations won't be disrupted.

Here are some questions to consider when formulating a new or additional telecommuting employee policy:

Devices. Whose computer and devices will your employee use – the company’s or their own? What if something breaks – what should they do? What kind of data protection program or anti-virus software should they install? Who pays for what?

Internet Access. What if the internet connection is slower at the employee’s home or remote office location? Will this affect work flow, communication, and employee productivity?

Office Supplies. Who will pay for general office supplies like paper and pens? Do you have a purchase approval or reimbursement policy in place?

Workstation/Office Setup. Will you care how your employee’s workstation is set up? Does it matter if it’s clean or messy, or if the equipment is in a secure location? Do you want to explore insurance options? Is the space a welcome place for clients, if meetings are needed? Would it make sense for you to provide your employee with an office space near their home instead of allowing them to work at home?

Accountability. Will you implement a routine for meeting, getting updates, and seeing work progress? When would you like to be updated? How often should you meet in person or over conference calls to receive updates?

Job Descriptions. Ultimately, what positions in your company will you allow to work remotely? Depending on the nature of your business, not all job descriptions may be a good fit for telecommuting. Have good and logical reasons to say yes or no if an employee asks to work from home.

Remember, the end goal by allowing people to telecommute is to gain more productivity and efficiency within your business. Don’t lose sight of your goal while coming up with a plan.
#ENnews #PSPinc #Blog #Advertising #OnlineMarketing #SmallBusiness #Marketing #B2B #BusinessTips #Telecommuting #RemoteOffice

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How to Communicate with your Remote Office Employee

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image source: pixabay.com image source: pixabay.com
If you’ve been following our previous blogs on how to set up a remote office, you’ll want to keep reading because we’ve just scratched the surface. Today is all about communication and how to keep it seamless between headquarters and remote offices. Obviously, talking to your coworker across the aisle, desk, or even on the same floor is much easier than figuring out a time to talk remotely. Knowing email is not the best method of communicating when it comes to more detailed discussions, what’s the best way to get everyone on the same page?

Here’s what we suggest:

1) Implement a Chat Program

The next best thing to talking, chat programs can provide you an instant real-time line of communication, but it’s important to have the right tools to be most effective. For instance, do you have a chat program that can record a transcript of your communication, so you can look back on it for reference? Having that history of a prior conversation may be advantageous when you need to recall what was said. Choose a chat program that keeps a log of your conversations so you, the business owner, can keep record of conversations and important communication back and forth.

2) Confirm with Email

Yup. Good old email is still a necessity. It’s probably the best way to confirm decisions that were made or instructions that were discussed over a chat program. Think of it this way: chat rooms are where you discuss the nitty gritty, the strategies, and brainstorm together. Afterward, email is where you send the notes, and confirm the overall decisions that were made, copying all parties involved.

3) Call for Clarity

No matter how many forms of text channels we use to confirm business decisions, hearing someone’s voice is still best. You can’t always pick up a person’s tone, sarcasm, seriousness, or sense of urgency over messages. Email and messaging unfortunately don’t portray emotions clearly, which is why it’s important to follow up with a phone call or conference if there’s any question about your digital discussions.
#ENnews #PSPinc #Blog #Advertising #OnlineMarketing #SmallBusiness #Marketing #B2B #BusinessTips #Telecommuting #RemoteOffice

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5 Steps To Build Your Marketing Funnel

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image source: pixabay.com image source: pixabay.com
1. Identify audience

Understanding who your target audience is will help you build a marketing funnel (read part 1) that drives people towards a conversion. Think about what solutions they’re seeking and how they’re searching for them. What are their interests? And what are some barriers that could keep them from moving down the funnel?

2. Enlist assets

Your business has assets that can be used in your marketing funnel to inform your audience about your company. Build a list that includes: your website, blog, newsletter, videos, graphics, free demos, coupon codes, and more; and identify which stage of your funnel each asset will be used.

3. Create content

After creating your asset list you may see some gaps in your funnel where there could be more information. This gives you an opportunity to create new or update existing content that can help fill in those gaps and add incentive for your audience to move towards taking an action. This could mean creating ‘How To’ videos, updating a piece of content that had high-traffic, or even hosting an event.

4. Generate traffic

You’ve identified your audience and you have all your assets ready to go, but what if you don’t have any traffic. Your next step is to generate traffic into the top of your funnel. You can do this through SEO (Search Engine Optimization), PPC (Pay-per-Click), social media ads, influencer marketing, or having guest posts on your blog. There is no one way that will bring you the most traffic, test a few and remember that these things take time, don’t expect immediate results.

5. Convert leads

You’ve found your audience, built your asset list, and driven traffic into your funnel. Hopefully, by this stage, your audience is ready to take a desired action, but they may still need a final push. A lot of people drop off at this stage so try to figure out any barriers that might stop them. Answer FAQ in an email marketing campaign, give out coupon codes or discounts, and try to give incentives for them to convert. Once they've become a customer keep in contact and keep offering value and they’ll come back for more.
#ENnews #PSPinc #Blog #Marketing #Advertising #MarketingFunnel #B2B #MarketingTips #OnlineMarketing

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