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The point of Help Desk software is to help you provide better customer service more efficiently. You can have wonderful, friendly and knowledgeable cu...
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There’s no doubt about it: If you have customers, you should have a program for Customer Relationship Management (CRM). To grow and scale, every compa...
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After being out of the country for a couple of weeks our Founder/CEO Kenichi Uchikura has returned from his business trip. One of the real treats is when he returns with... treats for the staff! Happy Monday everyone!
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Last week we talked about the importance of having a company privacy policy visible to customers on your website. Today let’s discuss more etiquette t...
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California has a new law regarding how businesses can handle client data online. It’s called California Consumer Privacy Act (CCPA). EU countries impl...
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INTRODUCTION TO INFORMAKERS Hello, this is Ken Uchikura from Tokyo. Yes, I am on a business trip to Tokyo. I left Seattle yesterday on a direct flight to Tokyo/Narita on a Japan Airlines flight. I used to fly JAL many years ago but they stopped flying to Seattle so I moved to Northwest Airlines which is now DELTA. For a f...
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Have you ever wanted to give a review (bad or good) of a company on the spot? Perhaps you just finished dining at a restaurant and you’d like to recog...
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It’s a new year and most of us have a new set of goals. One business goal you should consider this year is giving your website an update. At the very ...
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Another year down, another set of resolutions is forthcoming for 2020. While you may already be thinking of some personal goals for the New Year, why ...
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