PSPINC CEO Kenichi Uchikura's Blog

This is how I remember Pompom and Tiny.

10月

7日

I miss Pompom and Tiny a lot.
I have drawn those ...
This is how I remember them.

The word "友" you see is a Kanji word for "Friend".

#PompomandTiny #PompomwasHere #TinywasHere #ponstinheaven

Opinion Stand / You know this system already!

10月

6日

Opinion Stand is design to gage your customers' opinion of your establishment. You have seen this type of system already and you know it works. Why don't you try it for your establishment.

https://www.opinionstand.com/eng/

If you are interested, please call us at 1-800-232-3989 or contact us at info@pspinc.com
We will be happy to explain about the system.

#OpinionStand #OpinionStandKiosk #PSPinc #PacificSoftwarePublishing #SaaS

Free CRM for your company!

10月

5日

Try PSP PILOT ... Is is a free CRM software you can use.

https://pilot.pspinc.com/

#FreeCRMSoftware #PSPPlotCRM #marketing #pspinc #valueproposition

Ken Uchikura Newsletter Vol. 44

10月

4日

Apology

I am not really happy about the way people give an apology. When you say “I am very sorry to people offended by my action.”, you are not apologizing to all, you are giving an apology only to people who are offended. That means, you are not 100% feeling apologetic. Unfortunately, I hear this a lot. Also, when people apologize, they are apologizing only because of the consequences resulted from their action. That means, they are not sorry for what they have done. They are sorry that they did not get away with it.

Also, when you explain why you did what you did...that should not be a part of the apology. That is an excuse and should not be a part of an apology. Here are the ways to give an apology, I read, that usually will be well received. I read this in the article* which is listed below.

1. An expression of regret.
2. An explanation of what went wrong.
3. An acknowledgment of responsibility.
4. A declaration of repentance.
5. An offer of repair.
6. A request for forgiveness.

The offer of an apology must be 100% and not motivated by the consequences. That is what is missing a lot of the time by the people giving an apology. You should not offer any apology if you are not truly sorry. If you believe in your action, you should have guts to stick with it whether you are popular or not.

#dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Opinion Stand at Hyogo/Kobe Fair in Oregon

10月

4日

Hyogo Prefectural Government Mascot : HABATAN

Opinion stand was used at Hyogo/Kobe Fair resulting over 1,000 feedback in here days.

https://www.opinionstand.com

Hyogo/Kobe Fair at Uwajimaya, Beaverton, Oregon.
September 27 - 29, 2019
https://hyogobcc.org/eng/whatsnew/view/hyogokobe-fair-2019

#OpinionStand #OpinionStandKiosk #PSPinc #PacificSoftwarePublishing #SaaS

Fistula Surgery

10月

3日

Pompom and Tiny Together Again in Heaven
I Love and Miss Them!

I was at hospital getting fistula surgery done on left arm. I am not yet needing dialysis but I am always prepared. I am back in office today. My left arm in very dusk from blood pressure going in to my vein.

I was on oxycodone yesterday. I slept all day. I am not going to take oxycodone any more today. I can tolerate this pain.

PS: Because of this surgery, I was not with Tiny when half us. I am sorry. I mis you a lot. But I am sure Tiny is running around with my Pompom now in Heaven.

Saying Good Bye to Tiny

10月

1日

Tiny has been a mascot and symbol of PSPinc for last 17 years. He heft PSPinc for the last tome today. He will be with his buddy Pompom tomorrow. Thank you, Tiny, for all the joy you have given us. I will miss you a lot. Please say "Hi" to Pompom for me.

#PompomwasHere #TinyisHere

I am a carpet cleaner today.

9月

30日

Before Carpet Cleaning

After
You can tell the difference, can't you?

I used the RugDoctor to clean some of the spots on the carpet at our office.
I think I did a good job. No, it was all machine.
Providing better working environment for everyone.

#dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Congratulations to Japan

9月

29日

Japan beat world No. 2 Ireland at World Cup Rugby in Tokyo 19 - 12.

Wow. This must be the biggest upset of this game.

I wonder what was the odds on that at Las Vegas.
So I checked.

New Zealand 6/4
England 9/2
South Africa 9/2
Ireland 10/1
Wales 12/1
Australia 20/1
Argentina 50/1
Scotland 80/1
Japan 300/1

#WorldCupRugby2019 #WorldCupRugbyTokyo2019

When you desperately needs customers' opinion.

9月

28日

Tell me what you thought?

Our customer send me this photo telling me that they found a good way to ask for apple's opinion. Good job. We are sure this works.

https://hyogobcc.org/eng/whatsnew/view/hyogokobe-fair-2019
https://www.opinionstand.com