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PSPINC Official Company Blog

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PSPINC will help your business thrive by providing for all of your technology needs. We offer a wide array of products, including Web & Email Hosting, Website Design, Custom Development, Email Marketing, a number of additional business tools, technical support, and so much more. Visit pspinc.com to learn more.

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Announcement: Dreamersi System Update

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Announcement: Dreamersi Sys...
Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting Dreamersi system update.

You may experience downtime for a few seconds on Dreamersi admin panel during the time below.

The schedule is as follows:

* USA Pacific Daylight Time
- June 21st (Tue) 10:00 - 11:00am

* Japan Time
- June 22nd (Wed) 2:00 - 3:00am


PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.




Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

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PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#Dreamersi #PSPINC

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PSPINC What's New Newsletter Vol. 120 "Cultivating Meaningful Business Relationships"

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PSPINC What's New Newslette...
A vital part of maintaining a successful business is cultivating meaningful relationships. Loyalty from your customers is essential to build a truly sustainable brand. Sales transactions are great, but what you’re really looking for as a business owner are customers who continually come back. It shows people that your brand and the products you sell are reliable. And it’s a big reason why the most successful companies in the world are as successful as they are. When our customers call PSPINC, they know they aren’t just calling our company. They know exactly who to ask for because our support team is full of experts who know how to build that relationship with them.

But this doesn’t just go a long way toward potential customers. The business community is enormous so having solid connections within it is also important. Business relationships help establish your reputation in the business world. And the best part is that they can also foster long-term and even lifetime friendships with others. From that, beneficial partnerships can form and bring in new and repeat customers. Meaningful business relationships open the door to incredible opportunities for success. And it’s why we value it so highly at PSPINC.


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

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PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#b2b #blog #branding #business #businesstips #customerfeedback #customerservice #customersupport #digitalmarketing #marketing #networking #pacificsoftwarepublishing #partnerships #pspinc #relationships #smallbusiness #technology #whatsnewnewsletter

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Employee Spotlight: Meet Yume

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Employee Spotlight: Meet Yume
We pride ourselves on our fantastic sales team and have an amazing and supportive staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call or email, help with your IT problems, and assist with your online solutions. This time, we’re shining a spotlight on our sales team member, Yume Veliquette.

Meet Yume

 
Tume Veliquette

Yume is in charge of Sales and Marketing at our San Diego office! We sat down with Yume and asked her a series of questions to get to know her better.

What do you do at PSPINC?
I work in social media marketing and run San Diego Town and Los Angeles Town, which are both local Japanese portal sites. I consult with clients about their websites as well as on social media content and designs.

What does a typical day on the job look like for you?
My day usually includes holding meetings with customers, interviewing and visiting local businesses to write blog content for them, and other marketing tasks. It really depends, honestly.

How did you first learn about PSPINC? What drew you to the position?
I saw a job listing for San Diego Town, and since I have experience building websites for myself, helping small businesses grow online sounded like something I’d like to do.

How long have you been working at PSPINC?
Since December 2020, so it’s only my second year working at PSPINC!

What's your favorite part about working here?
Meeting new people almost every day and helping them grow their business online. Also, I love that I’m able to try new ideas and have such a helpful team.

What’s the most challenging part of your job?
Helping customers build their website from scratch for brand new businesses. It mostly consists of consulting for businesses, but I also love that part of my job.

Before working for PSPINC, what was the most unusual or interesting job you’ve ever had?
I was the owner of a small ballgown boutique in Okinawa, Japan that was imported from the New York and Los Angeles fashion districts.

What have you learned about sales/marketing since working here?
The biggest thing that I’ve learned from our CEO is to serve, not sell. I’ve also learned communication and consulting skills as well as how to maximize my team members’ potential.

What kinds of skills do you think a salesperson needs to succeed?
Listening skills to determine what customers really need and being helpful are essential skills to have in sales.

What is your proudest moment at PSPINC?
I have a customer that came to us for help with social media marketing and their goal was to hire employees through social media. Within the first month of starting that project, we achieved that goal.

Tell us about your family.
I have a husband and a baby boy who just turned one!

What is your favorite movie?
I can’t pick just one, but my favorites include Burlesque, Hairspray, Free Guy, and Guardians of the Galaxy. I like most of the Marvel movies, really.

Where would you want to go on your ideal vacation?
I’d like to go back to Okinawa, which is also my hometown.

What’s your favorite food?
Taco rice, which is Okinawan soul food! It’s just taco ingredients on top of rice, but it tastes so good!

What have you been most passionate about?
I was a color guard in a marching band for seven years and we went to nationals every year. After graduation, I coached at a high school as well as an elementary school.

Anything else you want to mention?
I have a smart house, so my whole house talks.

We hope you enjoyed getting to know Yume today! If you’re a business in the San Diego or Los Angeles area that wants to grow their business online, don’t hesitate to call Yume at 619-806-7242. She and her team are the experts dedicated to helping you!

Do you like what you heard about PSPINC? Check our open positions. We are always looking for talented individuals looking to fast-track their career in technology!
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#business #employee #employees #employeespotlight #friends #jamesbond #losangeles #losangelestown #marketing #pacificsoftwarepublishinginc #pspinc #sales #salespeople #salesperson #sandiego #sandiegotown #seattle #smallbusiness #thenotebook #tullys

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Announcement: Mail Server Update(emergency)

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Announcement: Mail Server Up...
Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting mail server update.

Mail service may be unavailable during the following times.

The schedule is as follows:

* USA Pacific Standard Time
- June 14th (Tue) 4:00 - 4:45am

* Japan Time
- June 14th (Tue) 8:00 - 8:45pm


PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.



Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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PSPINC What’s New Newsletter Vol. 119 “ShopSite Plans on Sale for New Customers”

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PSPINC What’s N...
YourHost is PSPINC's easy and reliable e-commerce hosting solution. With the power of ShopSite, customers get resourceful e-commerce tools to help build and maintain your online store. We’re excited to announce that we’ve just reduced our price plans specifically for new customers! For the first two years, new YourHost ShopSite customers can start selling online with an impressive e-commerce site starting at just $15/month! After the first two years, standard rates will apply.

shopsite plans with pricing and features included in all 3 plans

With our ShopSite plans, customers get incredible web hosting features! All ShopSite plan customers get access to our YourHost Neo web and email features, an SSL certificate, an initial setup by a trained technician, over 50 themes to choose from, over 25 payment methods, and U.S-based support from our team! Those who choose our Pro plan will also get many more features such as:

• Unlimited products
• Store search
• Real-time shipping rates
• Coupons
• Quantity pricing
• Cross-selling
• Product reviews
• Facebook store

This will be an ongoing promotion for new customers, and the new prices will be in effect for customers’ first two years on one of our YourHost ShopSite plans. Plans are billed monthly. Grow your online business by creating a stunning e-commerce site with one of our YourHost ShopSite plans.



Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#blog #business #businesstips #ecommerce #hosting #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #sale #shopsite #smallbusiness #tech #technology #web #webdesign #webdevelopment #webhosting #website #websitebuilder #webtools #yourhost

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Announcement: Mail Server Update(Emergency)

スレッド
Announcement: Mail Server Up...
Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting mail server update.

There will be a period of about 10 minutes during which a part of Dreamersi mail users will not be able to send or receive e-mails during the maintenance time below.

The schedule is as follows:

* USA Pacific Standard Time
- June 8th (Wed) 5:00 - 5:30am

* Japan Time
- June 8th (Wed) 9:00 - 9:30pm


PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.



Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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What Makes a Great E-Commerce Site

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What Makes a Great E-Comme...
For small businesses that sell online, a great e-commerce site is essential. While there’s still something to be said for brick-and-mortar stores, the ease of purchasing online is unmatched. And it’s only become more popular during the last few years as online shopping revenue grew by 20% in 2021 (according to Retail Insider). It’s also important to acknowledge that much of that website traffic comes from a mobile device. The number of people shopping online with a mobile device increased by more than double since 2018 according to a 2021 survey of global consumer insights. This only means that creating effective and user-friendly e-commerce sites is even more important today than ever.

While every e-commerce site builder is different, there are still a handful of features that every good e-commerce site needs. Without them, it’s unlikely that users will complete the entire purchase cycle. For a customer, these aren’t things they actively seek in an online shopping site. Rather, they’re what they expect to see. Without them, customers find it blatantly obvious and if it’s an important enough feature, they may find the site unreliable. So, here’s everything you need to create an exceptional e-commerce site.

Necessary Features


someone holding a phone open to an e-commerce site

First and foremost, making sure the interface is user-friendly is the most important aspect of any website. But even more so for a shopping site. What this entails is a simplistic as well as responsive navigation menu. Especially given that so many website visitors will be using a mobile device. Users expect to see categories with some subcategories, all of which should be clear as to what they mean. The last thing you want is to confuse your customers all because you wanted to use a more creative yet unhelpful category name. Your navigation bar should also include:

• A Frequently Asked Questions (FAQ) page
• A Contact Us page
• A way for shoppers to view their cart, which not only incudes product names but also an image with it

Additionally, with it being a site where payment’s involved, the checkout process shouldn’t just be streamlined but also secure. The easiest way to ensure this is by purchasing an SSL certificate, which PSPINC offers in addition to our web hosting. Other vital security features include an address verification system (AVS) and a credit card verification value (CVV).

Regarding the purchase process, additional costs, shipping details, and return instructions should be clearly outlined before users check out. And they should have multiple payment options as well. While product pages should include images of the product itself, they must be high-quality images. And seeing products from different angle as well as how it works in action through multiple photos or even a video will make them more attractive to customers. Lastly, product descriptions shouldn’t just include physical attributes but also the benefits they can provide your customers.

Additional E-Commerce Features


a woman at her laptop while holding a credit card


From a marketing perspective, there are also some other features worth adding. If a product isn’t exactly what they’re looking for, they may want to find something similar. Putting recommendations makes it that much easier for customers. Plus, you can create targeted newsletters based on what customers looked at and/or bought previously. Allowing users to create a wish list of items they want but aren’t ready to purchase yet as well as a guest account option will also result in a better user experience.

A wish list persuades users to come back to purchase later while a guest account allows them to bypass the longer account registration process. There’s also the option of adding newsletter pop-ups or even in-browser notifications to encourage brand loyalty. Lastly, there’s the abandoned cart reminder. About 70% of online shopping carts are abandoned, according to Shopify. To take advantage of that statistic, creating a reminder that sends an email out afterward can be a way to get those users to come back. As popular as e-commerce sites are for businesses today, building them can be a hassle. Luckily, PSPINC has an easy and reliable e-commerce hosting solution, YourHost, to help build your e-commerce site.


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#blog #business #businesstips #crm #customerservice #ecommerce #marketing #marketingdigital #mobile #onlinebusiness #onlineshopping #smallbusiness #tech #technology #web #webdesign #webdevelopment #webhosting #website #websitebuilder #yourhost

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Announcement: WordPress Server Maintenance

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Announcement: WordPress Ser...
Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting mail server update.

There will be a period of about 15 minutes during which the website hosted by Dreamersi WordPress server will not be able to access during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- June 12th (Sun) 0:00 - 0:30am

* Japan Time
- June 12th (Sun) 4:00 - 4:30pm


PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.



Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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PSPINC What’s New Newsletter Vol. 118 “What Problem Does Your Product Solve?”

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PSPINC What’s N...
Your business can make a hundred different products and still generate a meager number of sales. And there can be a variety of reasons why. But an important facet that you should consider when creating and marketing your product is this: what problem does it solve? Truly successful products give customers a solution to a glaring problem that your competitors haven’t figured out how to solve thus far. Take the invention of insulated water bottles, for example. For workers, these bottles keep their coffee warm on cold days. For hikers, it keeps their water cold throughout their entire trek.

But the measure of true success with insulated water bottles is the fact that many refer to them as a thermos. Would you be surprised to know that the term didn’t exist until the company, Thermos, came out with these insulated water bottles in 1904? It didn’t happen on purpose, but Thermos became synonymous with an insulated water bottle. Now, Thermos makes plenty of other products, namely other types of drinkware as well as food storage containers. But Thermos will forever be known for how they revolutionized the drinkware industry. So, if you want to be truly successful with your business, think about what kind of problem your products and services will solve for the customer. If you do, you might find yourself standing alongside successful brands like Thermos.


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#blog #brand #branding #business #businesstips #example #insulatedwaterbottles #insulation #marketing #problem #pspincwhatsnewnewsletter #smallbusiness #solution #success #technology #thermos #waterbottle #waterbottles

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Announcement: Mail Server Update

スレッド
Announcement: Mail Server Up...
Dear valued customers,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting mail server update.

You may experience delay in receiving emails for a few seconds during the time below.

The schedule is as follows:

* USA Pacific Daylight Time
- Jun 2nd (Thu) 9:00 - 9:30am

* Japan Time
- Jun 3rd (Fri) 1:00 - 1:30am


PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.



Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Denrei Dreamersi ImaMenu Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress YourHost
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#PSPINC #email

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