Consumer Mindset

How do you decide to purchase something? Many people want to save money and seek the lowest possible price. No one wants to pay more than others for the same item. This leads to price competition, but is price really the only thing that matters? Items have a fair price, and within that range, what differences determine where you buy from?

1. Location
   Even in the age of the internet, when you need something immediately, price isn't the only consideration. For example, when you need everyday items or groceries in a pinch, you probably buy them at a nearby supermarket or convenience store. The proximity of the store matters. Additionally, impulse purchases can happen during window shopping. Location is an important factor in this scenario too.
2. Fair Price and Quality
   Costco is a good example of this. Even if items at Costco are not particularly cheap, they feel like a safe option. If there are any problems, you can return them. The quality guarantee gives consumers peace of mind. A fair price isn't about being inexpensive but having a good balance between quality and price.
3. Convenience
   Amazon is a prime example here. You can order from anywhere, the prices are reasonable, and returns are easy. This convenience is highly attractive to consumers. Amazon's fast delivery service and wide product range are also reasons for its popularity.
4. Brand Power
   This applies to department stores and brand-name items. Consider wristwatches, for example. In the U.S., affordable brands like TIMEX offer sufficient functionality. However, luxury brand watches sell because of brand power. Brands provide not only a guarantee of quality but also status, reliability, and design.
5. Reputation
   Items sell better if many people are talking about them. This is why online marketing is so popular. Not just traditional ads, but influencers using a product can boost its appeal. Products with high ratings on review sites and social media gain consumer trust and increase demand.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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Not Making a Decision is the Worst Decision

In business, managers and executives are constantly faced with decisions. These range from small purchases to company-wide policy decisions, handling incidents or obstacles, evaluating salaries, and determining investment amounts. Many of these decisions are directly tied to the company's financial health. When funds are tight, sometimes the most important decision is to say "no." However, it's often difficult to admit and clearly communicate this, leading to silence and indecision.

The Problem with Not Making a Decision
While indecision is understandable on a human level, it must be avoided in business. Indecision can make employees and customers lose trust, creating an impression that leadership is avoiding responsibility. No one wants to follow a leader who shies away from challenges.

How to Make Tough Decisions
When making tough decisions, consider several factors. Personally, I always think about the worst-case scenario. I imagine the worst possible outcome of my decision and assess whether the company can withstand it. It's irresponsible to make decisions only considering the best outcomes. If the worst-case scenario is something the company can handle, then it can be a risk worth taking.

The Courage to Correct Mistakes
If you realize you’ve made a wrong decision, it's crucial to change course. This prevents the problem from worsening and causing further losses and issues. Flexibility and quick response are key qualities for a leader.

Maximizing Success and Minimizing Failures
While it's important to pursue great successes, minimizing failures is also a crucial skill for leaders. Managing risks and avoiding failures are just as important as chasing big wins.

By making swift decisions and planning for worst-case scenarios, you can manage your business more responsibly. To be trusted by employees and customers, leaders need to be decisive and willing to correct mistakes. We must continue to strive for success while minimizing the damages caused by failures. 

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__