PSPINC CEO Kenichi Uchikura's Blog

Does your internet service provider know you by name or by your customer ID? At Pacific Software Publishing, we take pride in building personal relationships with every client. When you work with us, you’re not just an account number in a system—you’re a valued part of our community. Our customers know us, and we know them on a first-name basis, creating a level of trust and familiarity that large providers simply can’t match. Instead of endless automated menus, you’re welcomed by someone who knows your needs, your business, and your goals. That personal touch isn’t just a perk; it’s a commitment to service. When questions or issues arise, our clients feel comfortable reaching out directly to the people who can help, knowing they’ll receive attentive and efficient support every time. This is the difference we strive for at Pacific Software Publishing—making you feel connected, supported, and truly known.