PSPINC Official Company Blog

Celebrating PSPINC’s 37th Anniversary!

7月

8日

Exactly 37 years ago today in 1987, our founder and CEO, Kenichi Uchikura, started Pacific Software Publishing Inc. (PSPINC) by popularizing the PC in Japan using already-established U.S. software technology and growing the Japanese market. All from the comfort of his apartment. Since then, PSPINC has grown into what it is today, focusing on proprietary business applications and digital services, and we could not be prouder of the work we’ve achieved thus far! Just in the past year alone, we’ve made it even easier for small businesses by creating and developing:

Biznomos: our new business association management software (more details to come soon!)
eCommerce setup packages
Google Ad Marketing Packages – currently on sale for up to $300 of free Google Ad credit!
Website content creation packages
WebdeReserve: a quick and convenient event registration system

We’re committed to helping small businesses grow online, no matter where you are in your business journey.

Thank you to our customers and employees today and over the years for helping us get to where we are today. Happy 37th anniversary and here’s to many more!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customerservice #digitalmarketing #ecommerce #marketing #marketingdigital #pspinc #sales #smallbusiness #tech #technology #web #webdesign #webdevelopment #webhosting #website #websites #webtools

What's New Newsletter Vol. 226 "Market Your Business with Up to $300 Free Google Ad Credit"

6月

28日

Marketing with Google Ads is one of the best ways to increase exposure for your small business, so for a limited time, get up to $300 in free Google Ad credits by signing up for one of our marketing packages! So, why choose PSPINC for your marketing needs? We tailor our solutions toward our clients’ goals and design our packages to deliver results.

Our marketing team has the knowledge and expertise to help your business grow online. Whether you’re a small business looking to expand your reach or an established brand aiming to reinforce your brand, we have you covered! With up to $300 of Google Ad credit, boost your brand awareness and drive traffic towards your website. Get started today by heading over to our marketing page.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #branding #business #businesstips #businesstools #digitalmarketing #google #googleads #marketing #marketingtips #pspinc #sale #smallbusiness #tech #technology #web #website #websites #webtools

New eCommerce Setup Packages!

6月

25日

We’re happy to announce our brand-new eCommerce setup packages designed specifically to fit businesses of all sizes. Whether you’re a large-scale manufacturer or a small business, we have the perfect solution to help get your products online and boost your sales.

With decades of experience, we believe your website is one of the most crucial parts of growing your business online. That’s why we’re offering comprehensive setup support for popular eCommerce platforms, including ShopSite, Shopify, Wix, and WooCommerce. Streamline your customers’ shopping experiences and simplify how customers browse and purchase your products by signing up for one of our new eCommerce setup packages. Get started today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #businesstools #digitalmarketing #marketing #marketingdigital #pspinc #sales #searchengineoptimization #seo #smallbusiness #tech #technology #web #webdevelopment #website #websitebuilder #websites #webtools

What’s New Newsletter Vol. 225 “The Importance of Web Hosting”

6月

21日

Web hosting is the infrastructure that keeps your website running on the internet, so it’s important to have a reliable web hosting provider to ensure it’s up and running 24/7. But as simple as it seems, web hosting involves several different things, including:

Accessibility and performance: web hosting lets people access your website and ensures it runs smoothly 24/7.
Domain name services: every website needs a domain name, usually coming from a web hosting provider.
Technical support and maintenance: when website owners need to ask questions or troubleshoot their website, web hosting providers generally offer tech support with a high uptime (99.9%).
Custom email addresses: many hosting providers, PSPINC included, also offer email hosting services where website owners can create custom email addresses with their domain, which improves your professional reputation.

Dreamersi is PSPINC’s premiere web and email hosting service, making it easy for customers to get a professional website up and running in just 15 minutes. With decades of experience, our team has the expertise you need to keep your website running with ease. Get started today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #cybersecurity #dreamersi #ecommerce #emailhosting #hosting #pspinc #seo #smallbusiness #tech #technology #web #webdesign #webdevelopment #webhosting #website #websites #webtools

What is a CRM?

6月

12日

CRM, or Customer Relationship Management, typically refers to a business’s practices, strategies, and technologies to manage and analyze customer data. Generally, when people talk about a CRM, they’re generally referring to a CRM system or software. With effective CRM software, you can track your business’s growth while streamlining customer management with a data-driven approach.

Benefits of CRM Software

women sitting at the meeting table with laptop and tablet

So, why should you use a CRM for your business? For its many benefits, which include:

Improved customer service

With CRM software, your business can easily track a customer’s every interaction, from social media likes to phone calls, which gives you more insight into a customer’s overall journey with your company from beginning to end. In fact, we use our own free CRM software, PSP Pilot, to do just that. Being equipped with this knowledge will therefore lead to understanding your customers better, improving your overall interactions, and building stronger relationships.

Data-driven decisions

The abundance of customer data a CRM provides isn’t just beneficial in running your business efficiently, but it can also influence future decisions that are driven by data. A CRM may reveal overarching trends amongst multiple customers, which can persuade upper management to work towards fixing any problems or fulfill a need that’s currently lacking.

people shaking hands on a business meeting

Enhanced collaboration

CRM software doesn’t just help salespeople manage customers, it’s also instrumental in enhancing communication between coworkers, especially those in different departments. With CRM software, everyone can access the same data which then fosters a much more collaborative workplace.

Sales and Conversions Boosts

CRM software creates a clear picture of the sales pipeline, simplifying the overall process of tracking leads and sales transactions and empowering your sales team with the data they need to prioritize qualified leads and close deals faster. With an AI-powered CRM system, automating tasks could also be a possibility.

Today, having a CRM for your business is crucial, regardless of how big or small your company is. With how competitive the business sector is today, employing an effective CRM for your business will only make it easier to streamline overall operations and grow your business. If you're looking for CRM software for your business, consider our free CRM solution, PSP Pilot, to better manage your business.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #crm #customerrelationshipmanagement #digitalmarketing #marketing #marketingdigital #marketingtips #sales #seo #smallbusiness #software #tech #technology #web #webdesign #webdevelopment #website #webtools

What is "The Cloud"?

5月

29日

In the tech world, you’ll hear the word, “cloud” frequently, especially when linked to services like iCloud and Google Drive among many others. But what exactly is “the cloud” and what role does it play in business today? The cloud generally refers to servers and the software and databases that run on those servers that users can access over the internet.

Types of Cloud Services

man in red crew neck t-shirt using laptop

Cloud providers that actively manage resources, or “services”, are known as cloud services. They can include products like data storage, applications, infrastructure, and development tools among others. These services are then categorized into three different service models:

Software as a Service (SaaS): Where cloud server providers sell software applications on a subscription basis online. Ex: Microsoft Office 365, Google Workspace, etc.
Infrastructure as a Service (IaaS): Where cloud server providers deliver computing resources like virtual machines (VMs), storage, and networks. Ex: Google Cloud Platform (GCP), Amazon Web Services (AWS), or any of PSPINC's SaaS business tools, among many other examples.
Platform as a Service (PaaS): Where cloud server providers host hardware and software on their own servers for those who need application development. Some companies, like PSPINC, have even developed their own web and email servers and systems. Ex: Microsoft Azure, IBM Cloud, etc.

The Importance of the Cloud in Business

Since there are millions of cloud servers located in data centers worldwide, companies and individuals from around the world can use cloud computing resources without needing to build and maintain physical infrastructure. Therefore, businesses only pay for what they use and can easily collaborate because users can access cloud servers from virtually anywhere.

With the minimal costs and stable infrastructure cloud servers provide, companies can then focus their resources on scaling their business up or down depending on demand. And since cloud providers also manage updates and maintenance for hardware, software, and security, it frees up internal resources. All in all, cloud computing has changed the entire business industry, letting companies focus on growth and innovation without having to worry about infrastructure management.

For more information or assistance on cloud services, don't hesitate to reach out to our experts.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#aws #blog #business #businesstips #businesstools #cloud #cloudcomputing #cybersecurity #emailhosting #google #googledrive #hosting #iaas #ibm #icloud #microsoft #paas #saas #smallbusiness #tech #technology #web #webhosting #website #websites #webtools

What’s New Newsletter Vol. 221 “Tech Support for Business”

5月

24日

With how contemporary business has become, technology is no longer just a tool in business; it’s the base businesses today are built and operated. Because of this, having quick, effective, and high-quality tech support is vital to keep business running smoothly by minimizing downtime and addressing any technical issues. That’s exactly why we have an expert in-house team at PSPINC, offering their services to other small business owners.

From on-site maintenance or remote assistance to network design and configuration, our IT support team is always ready to help! When you call our team for help, unlike many other tech support services, you won’t spend time talking to a machine. Instead, you’ll meet a valued member of our support team who will give you the professional support you deserve. To get technical assistance today, reach out to our team by calling 1-800-232-3989 or emailing support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #customerservice #customersupport #cybersecurity #digitalmarketing #itsupport #marketing #marketingdigital #pspinc #smallbusiness #tech #technology #techsupport #web #webdesign #webhosting #website #webtools

What’s New Newsletter Vol. 217 “Get Up to $300 of Google Ad Credit!”

4月

26日

We're happy to announce that for a limited time, you can claim up to $300 of Google Ad credit with one of our marketing plans! Regardless of where you are in your business journey, we have an experienced team to help you with your business needs that’ll work within your budget. All of our marketing plans will include a voucher for Google Ad credit up to $300:

Sprout Marketing Plan: $100 of Google Ad credit.
Grow Marketing Plan: $200 of Google ad credit.
Thrive Marketing Plan: $300 of Google ad credit.

Add paid search with Google Ads to your marketing plan to increase your business’s overall brand awareness at an affordable price. PSPINC has over 36 years of experience helping small businesses grow online. Get started today with one of our marketing plans, built to work with your budget!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ad #advertising #blog #branding #business #businesstips #businesstools #digitalmarketing #google #googleads #marketing #marketingdigital #marketingtips #ppcad #pspinc #pspincwhatsnewnewsletter #sales #seo #smallbusiness #tech #web #websites #webtools

What’s New Newsletter Vol. 216 “Staying Safe Online”

4月

19日

Everyone spends so much time online that the number of online accounts and passwords can be overwhelming. As cybersecurity concerns continue to rise, experts recommend we have a different password for every account and add two-factor authentication (2FA) to make them even more secure. But committing all those passwords to memory is too hard to do and writing them all down on a Word document somewhere is just not secure. So, what’s the solution? A password manager.

We created Pass Wizard as a simple and inexpensive way to keep users’ online accounts secure. With a focus on security and a secure password generator, it couldn’t be easier to protect your online data. Just sign up for free or sign up for the Pro account, giving you access to more features and a bigger password storage. Get started today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #cybersecurity #data #mobile #passwizard #passwordmanager #passwords #pspinc #pspincwhatsnewnewsletter #security #smallbusiness #softwaredevelopment #tech #technology #web #webdevelopment #website #webtools

What is Social Listening?

4月

17日

With marketing, monitoring people's responses is just as important as creating content. It is just as important to create content as it is to monitor people’s responses. Without knowing how your audience feels about your content, the harder it will be to create engaging and relatable content. That’s where social listening comes in.

Social listening refers to monitoring social media channels for your brand mentions, competitor brand mentions, and related keywords. With social listening, you’ll get more valuable insight into how customers feel about your brand and your products, their pain points, areas of improvement, and future expectations.

How to Build Your Social Listening Strategy

It’s easy to say you’ll monitor your social media channels and stay up-to-date on what else is going on in your industry, but building an effective social listening strategy includes more actionable steps. When building your strategy, it’s best to keep these in mind:

Know your customer persona: know who you’re trying to attract and what platforms they use.
Identify pain points: discovering what problems and gaps exist in your products and overall industry will help better address and potentially solve those frustrations in the future.
Choose strategic and relevant keywords to monitor: creating a list of keywords to look for that are relevant to your company and industry will help narrow down what to look for and streamline your social listening tasks overall.
Create guidelines on how to engage: whether it’s a negative review or a positive comment, having a template on how to respond will simplify this task in the future.

Benefits of Social Listening

There are so many tasks involved in marketing for a business that it may feel overwhelming to tack one more to the list, but social listening will give you more insight into your customers and how to improve your current marketing efforts. Some benefits of social listening include:

Understand your audience: get valuable feedback on what your audience likes and what other interests they have that could help inform your future marketing campaigns.
Performance insight: learn more about how customers feel about your brand and where you could improve in the future.
Crisis management: in cases of growing criticisms about your business and/or products, you can start seeing the signs early on, preventing it from turning into a fully-fledged crisis.
Increased opportunities: monitoring social conversations around your industry will identify industry trends, influencers, and people who already love your brand and love telling people about their experiences, i.e. your brand advocates.
Customer acquisition: join the conversation your audience is having, but don’t outwardly sell; instead, develop relationships with potential customers by sharing helpful information and slowly nurture those relationships into leads.

Marketing today is about much more than just trying to outwardly sell for your business; it's about developing relationships with your customers and nurturing them into leads.

Social listening is an invaluable part of that process, and it will make your overall marketing efforts much easier moving forward. For more marketing help for your business, reach out to our expert marketing team and get started with one of our budget-friendly marketing plans.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.