PSPINC Official Company Blog

PSPINC What’s New Newsletter Vol. 119 “ShopSite Plans on Sale for New Customers”

6月

10日

YourHost is PSPINC's easy and reliable e-commerce hosting solution. With the power of ShopSite, customers get resourceful e-commerce tools to help build and maintain your online store. We’re excited to announce that we’ve just reduced our price plans specifically for new customers! For the first two years, new YourHost ShopSite customers can start selling online with an impressive e-commerce site starting at just $15/month! After the first two years, standard rates will apply.

shopsite plans with pricing and features included in all 3 plans

shopsite plans with pricing and features included in all 3 plans

With our ShopSite plans, customers get incredible web hosting features! All ShopSite plan customers get access to our YourHost Neo web and email features, an SSL certificate, an initial setup by a trained technician, over 50 themes to choose from, over 25 payment methods, and U.S-based support from our team! Those who choose our Pro plan will also get many more features such as:

• Unlimited products
• Store search
• Real-time shipping rates
• Coupons
• Quantity pricing
• Cross-selling
• Product reviews
• Facebook store

This will be an ongoing promotion for new customers, and the new prices will be in effect for customers’ first two years on one of our YourHost ShopSite plans. Plans are billed monthly. Grow your online business by creating a stunning e-commerce site with one of our YourHost ShopSite plans.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #ecommerce #hosting #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #sale #shopsite #smallbusiness #tech #technology #web #webdesign #webdevelopment #webhosting #website #websitebuilder #webtools #yourhost

What Makes a Great E-Commerce Site

6月

8日

For small businesses that sell online, a great e-commerce site is essential. While there’s still something to be said for brick-and-mortar stores, the ease of purchasing online is unmatched. And it’s only become more popular during the last few years as online shopping revenue grew by 20% in 2021 (according to Retail Insider). It’s also important to acknowledge that much of that website traffic comes from a mobile device. The number of people shopping online with a mobile device increased by more than double since 2018 according to a 2021 survey of global consumer insights. This only means that creating effective and user-friendly e-commerce sites is even more important today than ever.

While every e-commerce site builder is different, there are still a handful of features that every good e-commerce site needs. Without them, it’s unlikely that users will complete the entire purchase cycle. For a customer, these aren’t things they actively seek in an online shopping site. Rather, they’re what they expect to see. Without them, customers find it blatantly obvious and if it’s an important enough feature, they may find the site unreliable. So, here’s everything you need to create an exceptional e-commerce site.

Necessary Features

someone holding a phone open to an e-commerce site

First and foremost, making sure the interface is user-friendly is the most important aspect of any website. But even more so for a shopping site. What this entails is a simplistic as well as responsive navigation menu. Especially given that so many website visitors will be using a mobile device. Users expect to see categories with some subcategories, all of which should be clear as to what they mean. The last thing you want is to confuse your customers all because you wanted to use a more creative yet unhelpful category name. Your navigation bar should also include:

• A Frequently Asked Questions (FAQ) page
• A Contact Us page
• A way for shoppers to view their cart, which not only incudes product names but also an image with it

Additionally, with it being a site where payment’s involved, the checkout process shouldn’t just be streamlined but also secure. The easiest way to ensure this is by purchasing an SSL certificate, which PSPINC offers in addition to our web hosting. Other vital security features include an address verification system (AVS) and a credit card verification value (CVV).

Regarding the purchase process, additional costs, shipping details, and return instructions should be clearly outlined before users check out. And they should have multiple payment options as well. While product pages should include images of the product itself, they must be high-quality images. And seeing products from different angle as well as how it works in action through multiple photos or even a video will make them more attractive to customers. Lastly, product descriptions shouldn’t just include physical attributes but also the benefits they can provide your customers.

Additional E-Commerce Features

a woman at her laptop while holding a credit card

From a marketing perspective, there are also some other features worth adding. If a product isn’t exactly what they’re looking for, they may want to find something similar. Putting recommendations makes it that much easier for customers. Plus, you can create targeted newsletters based on what customers looked at and/or bought previously. Allowing users to create a wish list of items they want but aren’t ready to purchase yet as well as a guest account option will also result in a better user experience.

A wish list persuades users to come back to purchase later while a guest account allows them to bypass the longer account registration process. There’s also the option of adding newsletter pop-ups or even in-browser notifications to encourage brand loyalty. Lastly, there’s the abandoned cart reminder. About 70% of online shopping carts are abandoned, according to Shopify. To take advantage of that statistic, creating a reminder that sends an email out afterward can be a way to get those users to come back. As popular as e-commerce sites are for businesses today, building them can be a hassle. Luckily, PSPINC has an easy and reliable e-commerce hosting solution, YourHost, to help build your e-commerce site.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #crm #customerservice #ecommerce #marketing #marketingdigital #mobile #onlinebusiness #onlineshopping #smallbusiness #tech #technology #web #webdesign #webdevelopment #webhosting #website #websitebuilder #yourhost

PSPINC What’s New Newsletter Vol. 117 “The Value of Teamwork”

5月

27日

At PSPINC, we work in teams. Over the years, it’s proven to be helpful in all business tasks. At the end of the day, everyone works together to get the job done. That includes processes from creating a new product or service to marketing it. For example, every new product or service we create must go through a launch checklist before we release it to the public. This ensures that it goes through multiple hands before we publicly release it to the market.

While PSPINC started as a one-man operation in 1987. But the company only became the success that it is today thanks to all our employees. At the start, PSPINC only developed and sold software to a few clients. Since then, the company’s evolved to include web design services and marketing solutions, all to tens of thousands of clients. And that only became possible by creating teams that each have a specific purpose and goal in mind. So, if you need any help with your business website, please don't hesitate to contact us.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #hosting #newsletter #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #smallbusiness #softwaredevelopment #team #teamwork #tech #technology #web #webdevelopment #webhosting #website

Upgrading to Google Analytics 4

5月

25日

If you’re a small business owner or a digital marketer, you’ve probably seen the top banner in Google Analytics telling you that Google Analytics will be phasing out Universal Analytics (UA). Additionally, it tells you to switch and set up Google Analytics 4. Simply put, Google Analytics 4 (GA4) is a new version of Google Analytics that uses machine learning. By mid-2021, users already started switching over to GA4, less than a year after Google first announced it in October 2020. In fact, 60% of marketing professionals already updated their Google Analytics account by May 2021 according to databox. And an additional 22.7% said they hadn’t done it yet but planned to.

So, why the switch? Other than Google phasing out UA by July 2023, GA4’s use of machine learning allows it to offer new and attractive features. It’s also important to note that GA4 doesn’t use historical data, i.e., all the data users have built up over the years. But it can use data it’s gathered over time, so switching over to GA4 sooner is better than later. That way, it’ll start accumulating data in the new system before the old one gets shut off. Plus, it means you won't be starting from scratch when setting it up after support for Universal Analytics ends. And GA4 will improve over time, resulting in more accurate results when using its new predictive modeling features.

Google Analytics 4 Features

someone pointing a pen towards a tablet with google analytics open

GA4 uses a more sophisticated artificial intelligence (AI), which allows it to provide better insights into understanding the data moving forward. And it uses historical evidence it’s gathered over time to predict future outcomes. But GA4’s use of machine learning is continually evolving so it’s likely that it’ll introduce more AI tools in the future. The hope is that GA4 will eventually allow marketers to identify which users are more likely to convert based on specific website interactions. Other additional features GA4 offers include funnel analysis, tree diagrams, overlapping audiences or segments, and many more.

For users with multiple Google Analytics properties, it can be difficult to track individuals across multiple properties. And if you’ve ever used Google Analytics in a high-traffic area, you’re probably all-too-familiar with the loading bar, which can take several minutes to load. Google has made the process much faster by redesigning it from the ground up instead of relying on what was a 10-year-old data mining process. Additionally, tracking visitors’ overall customer journey as they travel between multiple channels is much simpler with GA4’s “Information Streams” feature.

To switch, all you have to do is connect Universal Analytics to Google Analytics 4 in the admin panel. Or you can switch by replacing an embed code. If the embed code is particularly old and doesn't reference gtag.js in it, the code will have to be replaced.

If you need any help in switching over to Google Analytics 4, please don’t hesitate to 800-232-3989 or emailing us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ai #analytics #blog #business #businesstips #businesstools #crm #digitalmarketing #google #googleanalytics #googleanalytics4 #machinelearning #marketing #tech #technology #universalanalytics #update #web #webdevelopment #website #websites #webtools

Announcement: Dreamersi Admin Panel Updates

5月

19日

We’re pleased to announce that we’ve updated our admin panel for our premiere web hosting service, Dreamersi! As a big thank you to our loyal customers, Dreamersi users will now see that their admin panel now includes a link to a special promotion. When you sign in to your account, you’ll now see a banner at the top for an exclusive opportunity to save more on one of our other online tools. Currently, our Dreamersi customers can save up to 45% on a new eCommerce site with one of our YourHost ShopSite plans:
dreamersi admin panel with promotional banner

dreamersi admin panel with promotional banner

Additionally, this new update also makes it easier to sign up for our other various online business tools. These products not only go well with our web hosting, but they’ll also make it easier to grow your business online.

#blog #business #businesstools #customerservice #dreamersi #pacificsoftwarepublishing #pspinc #shopsite #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #webhosting #website #websitebuilder #websites #webtools #yourhost

The Benefits of Online Forms

5月

18日

Online forms are largely used by businesses for a variety of business and marketing purposes. They’re much more modern compared to paper forms and simplify and optimize the entire process for businesses. Online forms are generally cloud-based, meaning that the data’s instantly digitalized and stored in the system. This gives business owners instant access to accurate, verified, and up-to-date information and makes it easier to process this data further. Online forms also greatly reduce cost while optimizing for efficiency because it’s no longer necessary to physically print, mail, store, and organize them. It also decreases the possibility of misplacing, burying, or even destroying the data, which is a very likely occurrence when dealing with paper forms.

Marketing Purposes of Online Forms

Other than simplifying and digitalizing processes on the administrative side, online forms can be great for marketing as well. Much like other digital marketing efforts, it’s easy to track how well online forms are performing and adjust them as needed. When placed on your business website, it can be a great way to drive lead generation, serving as an email newsletter opt-in, or an alternative for users to contact your business.

Other than that, you can get feedback directly from your customers about your company’s offerings and/or their overall experience on your website. For example, after purchasing a product/service, customers can review the product/service they bought or answer questions about the checkout experience, both of which can be done with an online form. After that, businesses can even create an automated and personalized response to people who filled out the form. Because it’s an online form, the responses are immediately sent after they’re filled out and submitted.

Online Form Builders

someone holding a tablet open to an empty online form

As great as online forms can be for your business, creating one can involve a lot of coding, which isn’t a capability all business owners have. This is exactly why PSPINC created InforMakers, our intuitive form builder. With InforMakers, you can easily create, customize, and embed as many online forms as you need. Once created, you can customize the messages users get upon completion. After embedding and placing it on your site, you can view all your form submission data and export it into a tidy CSV file for your records. InforMakers is just $8/month. Or if you’re one of our Dreamersi customers, you can get it for free in addition to your web and/or email hosting.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #customerfeedback #customersupport #digitalmarketing #dreamersi #hosting #informakers #marketing #marketingdigital #newsletter #onlineform #pspinc #review #tech #technology #web #webhosting #website #websites #webtools

PSPINC What’s New Newsletter Vol. 115 “Human Customer Service”

5月

13日

Here at PSPINC, we believe in excellent customer support. That’s why we have a whole support team that spends their day answering questions our customers may have. While automated customer service has gotten popular in the last few years, we persist. Even though we’re a tech company. Why? Because we still believe in giving our customers the best support they can get. With an automated system, there’s no capability to form a personable relationship with the customer. When our customers call PSPINC, they know they’ll talk to a real human being. And for customers that call often, they’ll know exactly who they’re talking to or who to ask for. That’s a benefit that doesn’t come from automated customer service.

Our customer support team gets quality feedback from customers about our products and/or services. And we learn more about them in our conversations that an automated system would never get. With that, we can collect valuable data on the customer and use it to market to them more effectively in the future. Many companies use automated customer service because they argue it results in fewer mistakes and can be cheaper in the long run. But just because it cost more, it doesn’t mean it’s not worth the extra cost. Because while people can make mistakes, so can machines. So, if you need any help with your website needs, give us a call. Our support team is ready for your call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customerservice #hosting #marketing #marketingdigital #newsletter #officetips #pacificsoftwarepublishing #pspinc #smallbusiness #softwaredevelopment #tech #technology #webhosting #website

Pass Wizard Mobile Updates

5月

10日

We’re pleased to announce that we’ve updated the mobile version of Pass Wizard. Since releasing in March, we’re grateful that many people have used it. Recently, we found that there are multiple mobile users, so we’ve made it easier for smartphone and tablet users to use Pass Wizard. We’ve since updated the registration process, making it easier for users to sign up.

Pass Wizard is a password management system designed and developed by PSPINC that allows you to store passwords securely. With the free account, you can store up to 30 passwords. If you upgrade to the paid Pro account, you can save an unlimited number of passwords and gain access to our group sharing features, which include sharing specific passwords with a group.

To safely protect your data, Pass Wizard uses a two-step verification (2FA) system via SMS, designed with ultra-high security and encryption technology. If you still haven’t signed up for Pass Wizard, please try the free plan first. We will continue to not only improve Pass Wizard’s easy functionality, but also its security measures. Pass Wizard is available on our website and is free to try.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #cybersecurity #pacificsoftwarepublishing #passwordmanager #passwords #pspinc #pspincwhatsnewnewsletter #security #smallbusiness #softwaredevelopment #tech #technology #update #web #webdevelopment #website #webtools

PSPINC What’s New Newsletter Vol. 113 “Dreamersi Customers Earn More”

4月

29日

Did you know that Dreamersi, comes with exclusive access to other PSPINC products? For example, Dreamersi customers also have WebdeXpress and InforMakers at their disposable. And they even get special discounts whenever we discount any of our products or services.

WebdeXpress (WDX) is PSPINC’s intuitive website builder and comes with all sorts of great features. WDX makes it easy for customers to design their website, with the option to use a pre-defined template or fully customize it with HTML and CSS. All it takes is one click to download WDX to get started building your website.

InforMakers is another additional tool that’s available for free for our Dreamersi customers. With it, users can easily create custom online forms. It’s usually priced at $8/month for everyone else, but to thank them for their loyalty, Dreamersi customers get it for free. It’s a great feature for businesses because it can be a way to generate more leads and collect data on their customers.

Dreamersi is our premiere web and email hosting service. We developed and designed it in-house, which means we have full control over the digital environment. That then makes it easier to create custom development for customers looking for website features that aren’t offered by other website builders. So, please consider hosting your website with Dreamersi.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #dreamersi #hosting #pspinc #pspincwhatsnewnewsletter #seo #smallbusiness #softwaredevelopment #tech #technology #webdesign #webdevelopment #webdexpress #webhosting #website #webtools

PSPINC What’s New Newsletter Vol. 110 “Online Communities”

4月

8日

Before the internet, people made connections, both personal and professional, by meeting them in person. Now, everyone’s online. It’s hard not to be. Having an online profile on a social networking site can say a lot about you. On platforms like LinkedIn, it shows people how you want to present yourself to your work peers and/or prospective employers. But more than that, it’s a space where users can meet and find like-minded people. It’s why PSPINC’s created multiple, all of which are free to use. And now we have so many that we’ve created a unique portal page to showcase all of them.

Some are more dedicated to our Japanese audience like Japanese Online, where users can learn Japanese as well as the culture. There’s also San Diego Town and Los Angeles Town, each devoted to the Japanese residents and visitors of those cities. But we’re very excited about our newer up-and-coming communities. Loud Nerds is a place specifically created for tech professionals to showcase their work and network with others. Currently, we’re developing an app for DENREI our email-based platform, where users can create exclusive online communities of their own. All our online communities are unique in their own ways and we’re proud of the communities we’ve built on each one.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.