PSPINC CEO Kenichi Uchikura's Blog

CRM is not a dead word!

4月

25日

http://www.pilot.com
Free CRM Software for Small Companies
We charge $$$ for larger companies.

What is CRM?

Definition: "Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth."

What is this mean?
How can we make CRM to help your company grow or manage customers?
Isn't CRM another layer of "Things to do" for our sales people?
I rather have people making calls, not writing reports on CRM.

I hear you and I agree with you. CRM is a pain in the butt. But it is very necessary for people in your company to know who the customers are. For that reason we develop a CRM software for free for small companies. There is no obligation or cost. We are also developing many features on top of the basic CRM. It is free and you can try it our for yourself.

Free sign up at https://www.pilotsbt.com/signup

#FreeCRM #PilotSBT #dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Do you want more feedback than a smile face!!!

4月

24日

This is the email they receive.

They can go on to write what they think anther convenience.

A new feature of an Opinion Stand just got realized today.
This feature give your customer a choice to write what they think ...
After a customer choose the opinion, the system will ask youth enter email.
We will send email to the customer where they can write what they think

#OpinionStand #bloguru #branding #japaneseonline #kiroboto #marketing #onlinesales #pspinc #uchikuraco #valueproposition #webdevelopment

Can you tell where those images differ?

4月

23日

Image 1

Image 2

Can you tell where those images differ?
They say 3 ... but I can only find 2.
Oh, I found the third.

Very popular in Japan.

It's Sunday ... So this is my post today.

4月

22日

Did you know Tiger Woods is ranked No. 6 in the world of golf?
Just two years ago, he was ranked 1,199th in the world.

I hope he keeps up.

Nike stayed as a sponsor ... but followings are some of the sponsors who dropped out.

Gatorade
AT&T
Accenture
Tag Heuer
Buick

#TigerWoods

ClickItAudio

4月

22日

Please click on the headset icon below to hear my voice.

http://www.clickitaudio.com

If you do not like your own voice, like I do, we recommend to use the service by Woodstock Media Group. We use their service for on-hold audio as well as ClickItAudio audio recordings.

https://woodstockmediagroup.com/clickit-audio

ClickItAudio is a service of PSPinc.

#ClickItAudio #dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Ken Uchikura Newsletter Vol. 20

4月

20日

Ojyama Shimasu

Dear Reader,

The Japanese expression “Ojyama Shimau” means “I will disturb you” or “I will get in your way.” You use this to enter someone’s home. Basically, you are apologizing to someone for something you are going to do or you must do before you do it. The typical response to “Ojyama Shimau” is “Dozo” … It means please do what you need to do. I do not think there is such expression in English except maybe “Excuse Me.”

In business, you cannot always do what customers ask. You do your best but you know your best is not going to be enough. So, you think you should let the customer know from the beginning that your best is not going to be good enough. “Not a good idea.”

You always present yourself as an expert. And you must act and talk like the customer made the best choice he can make unless you know someone who can do better than you. In that case, you just tell your customer to go see that person. In many cases, customers know all you can do is your best and your best may not be good enough. But for those customers, you may be the last hope. In that case, you have a responsibility to do your best and comfort your customers by telling them that they are in good hands.

“Ojyama Shimau” also means one other thing. You say this when you have a better solution than the one people are talking about. For that you “Ojyama Shimau ” … “But I have a better idea….” I am sure a lot of time I shut people down … but I want to try allowing people to talk freely to me. That is what I am trying … please “Ojyama Shimau” anytime. I will try to listen.

You can subscribe from http://www.uchikura.co

#dreamersi #kenUchikuraNewsletter #marketing #pompomwashere #postinheaven #pspinc #valueproposition

Opinion Stand Now Can Get More Feedback

4月

19日

You receive email with a link to leave comment.

You can leave comment here.

Opinion Stand now can gather user's email address and send him an email kink to leave more comment. This was the biggest request from our beta test users. We released this feature to accommodate our clients needs.

http://www.OpinionStand.com

Testing Out Android Phone

4月

18日

I just got locked Samsung S8 phone for testing.
I have not used android phone for a longtime but it looks like a good phone.

#ClickItAudio #dreamersi #feebackonpilotsbt #kiroboto #marketing #opinionstand #pompomishere #pompomwashere #postinheaven #pspinc #valueproposition

Opinion Stand on Old iPad Air

4月

16日

On old iPad Air ... you can only choose angry face.
Not a good review.

We now know the Opinion Stand will not function well on old iPad Air. I think currently, we need the latest iOS version to work properly.

#OpinionStand #bloguru #branding #japaneseonline #kiroboto #marketing #onlinesales #pspinc #uchikuraco #valueproposition #webdevelopment

Mayumi is on her way to Japan.

4月

16日

Mayumi is on her business trip to Japan this morning. She will be flying to Vancouver for the connecting flight to Narita. But her first flight is delayed by 50 minutes and she might not make the connection. I wonder if Air Canada can boo her to another flight ... possibly by Seattle or Vancouver to Tokyo. I will keep you posted.

I will be the guardian for Tiny and Nano while Mayumi is gone.

UPDATE

Air Canada booked her on the direct flight from Seattle to Narita instead. Lucky for her!!!