PSPINC Official Company Blog

Announcement: Mail Server (POP) Update

10月

30日

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting mail server update.

If you're using POP, you may experience delay in incoming emails for a few seconds during the time below.

The schedule is as follows:

* USA Pacific Standard Time
- October 29th (Fri) 10:00 - 10:30am

* Japan Time
- October 30th (Sat) 2:00 - 2:30am

PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .0

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

PSPINC What's New Newsletter Vol. 87 "I want to use my domain for email."

10月

29日

Vol. 87

Many private businesses use Gmail to send and receive emails. Indeed, Gmail is accessible from all devices and has the advantage of being free and large. As I write this newsletter, I, Ken Uchikura, CEO of Pacific Software Publishing, Inc., also have a Gmail account for personal use instead of using a company email account. In addition to myself, many of our staff and managers also have Gmail accounts.

However, I don't think I can use Gmail to send out work-related e-mails to potential clients or vendors that I haven't gotten to know yet. It's not a problem with the way Gmail works. The problem is that Gmail can't identify the user, and there's no proof that the email address used in Gmail belongs to the company it says it does. So if there is a problem, you can't identify the person.

Gmail may be fine if you are buying and selling privately, but do you think it is a good idea to use Gmail if you are meeting with a company? The same is true if you are a sole proprietor. I believe that if you are going to work, you should at least have your domain name, and use that domain name to send and receive e-mails. If you have a domain name, you should also have a simple website to increase your credibility.

Pacific Software Publishing, Inc. offers a service where you can get a ".com" domain and use that domain to manage your e-mail for $99 per year. Of course, you can register online as well as over the phone. Please take advantage of this service.

https://www.dreamersi.com/

Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#BusinessEmail #Email #EmailHosting #WorkEmail

Employee Spotlight: Meet Josh

10月

27日

At PSPINC we pride ourselves in offering our customers the best in customer support. This is thanks to our amazing support staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call/email, help with your IT problems, and assist with your online solutions.

Meet Josh

Josh is our Support Department Manager. We sat down with Josh and asked him a number of questions to get to know him better!

Q: What is it you do at PSPINC?
A: I manage customer and internal support requests.

--

Q: What does a typical day on the job look like for you?
A: I get to work and check my email for any customer requests and then check with my team to see what they are working on and if I can help or not. Once projects and tasks have been established, I start working on whatever project that happens to fall into my lap.

--

Q: How did you first learn about PSPINC? What drew you to the position?
A: I first learned about PSPINC from my brother who used to work here. I have always wanted to work for a company that has customers worldwide.

--

Q: What’s your favorite part about working here?
A: I really enjoy interacting with all of PSPINC's customers and employees on a daily basis.

--

Q: What is the most challenging part of your job?
A: The thing that I find most challenging on my job is also one of my favorite things to do, learning new technologies and services that could improve PSPINC.

--

Q: How has PSPINC helped you in your career development?
A: PSPINC has taught me how to work in a diverse environment with many different people and ideas.

--

Q: What are 3 words to describe PSPINC?
A: PASSIONATE about our customers, STEADFAST in delivery quality products, PROACTIVE in our support.

--

Q: What has been your favorite project at PSPINC?
A: I really enjoy onboarding our new customers.

--

Q: What is your proudest moment at PSPINC?
A: My proudest moment was becoming the support department manager.

--

Q: Before working at PSPINC, what was the most unusual or interesting job you’ve ever had?
A: I think the most unusual job I’ve had was working for a KFC that became a KFC/Taco Bell that then became a KFC/Taco Bell/Pizza Hut.

--

Q: What advice do you have for prospective candidates?
A: Always start the day with a smile.

--

Q: What are some of your hobbies?
A: I enjoy playing Dungeons & Dragons on the weekends with my friends.

--

Q: What is your favorite food?
A: Orange Chicken

--

Q: What is your favorite movie?
A: Wizard of Oz

--

Q: If Hollywood made a movie about your life, who would you like to see cast as you?
A: Jack Black

--

Q: Where would you like to travel to?
A: Japan

--

Q: If you were stuck on an island what three things would you bring?
A: Swiss army knife, Magnifying glass, First aid kit

--

Q: Do you have a hidden talent?
A: I don’t know how good I would be at it now but I was a pretty good square dancer.

--

Q: Any other random facts you would like to share?
A: I’ve been to 49/50 states. I still need to go to Alaska.

--

We hope you enjoyed getting to know Josh today! If you need any technical assistance, on-site maintenance, or network consulting call Josh at 1-800-232-3989. He and his team are the experts dedicated to helping you!

Do you like what you heard about PSPINC? Check our open positions, we are always looking for talented individuals looking to fast track their career in technology!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#CustomerSupport #EmployeeSpotlight #Employees

PSPINC What's New Newsletter Vol. 86 "Click It Audio - Express Yourself Using Your Voice"

10月

22日

Vol. 86

It may be hard to understand even if I explain it, so I'd like to try to show you what you can do with Click It Audio. The first step is to create an audio file called an MP3 on your PC, Mac, or smartphone device. Of course, you can also create MP3 files with other recording devices.

When you upload your MP3 file to the website, it will be stored there and you will be given the option to play it. To embed the file in your website, please copy and paste the embed code that will look like the following:

<iframe src='https://www.clickitaudio.com/a/4?o=ece35a6228f1e1d5' frameborder='0' scrolling='no' width='50' height='50' style='display: inline;'><p>Your browser does not support iframes.</p></iframe>

Also, if you want to display the link you can use the audio player URL as follows:

https://www.clickitaudio.com/a/4?o=ece35a6228f1e1d5

Lastly, if you want to use it as a QR code so that you can quickly pull it up from your phone, you can place the QR code directly on your product.

You can use it in any way you like. If text is not enough for you, why not try Click It Audio? You can sign up and use the system for up to 3 files completely free.

Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Audio #EmbedAudio #Website #WebsiteAudio

Employee Spotlight: Meet Marcus

10月

20日

At PSPINC we pride ourselves in offering our customers the best in customer support. This is thanks to our amazing support staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call/email, help with your IT problems, and assist with your online solutions.

Meet Marcus

Marcus is one of our Support Technicians. We sat down with Marcus and asked him a number of questions to get to know him better!

Q: What is it you do at PSPINC?
A: I help customers with questions or problems they are facing with email, their website as well as some general PC questions.

--

Q: What does a typical day on the job look like for you?
A: We go through emails and phone calls from customers to solve their problems. If needed, we report issues to our R&D department.

--

Q: How did you first learn about PSPINC? What drew you to the position?
A: I learned about the position at PSPINC through a friend.

--

Q: What’s your favorite part about working here?
A: Helping customers troubleshoot and fix their issues.

--

Q: How has PSPINC helped you in your career development?
A: I have learned a lot about how things work in the background for websites and email.

--

Q: What are 3 words to describe PSPINC?
A: Diverse, Supportive, Welcoming

--

Q: Before working at PSPINC, what was the most unusual or interesting job you’ve ever had?
A: I worked as a game tester. It was a very good experience working within a big company and being able to play games before they came out.

--

Q: What advice do you have for prospective candidates?
A: Searching and investigating issues on your own will teach you a lot. However, you can always ask your colleagues if you have questions.

--

Q: What are some of your hobbies?
A: Watching American football

--

Q: What is your favorite food?
A: Pho

--

Q: What is your favorite movie?
A: Die Hard, The Lord of the Rings

--

Q: Where would you like to travel to?
A: Arizona to see the beautiful desert.

--

Q: Any other random facts you would like to share?
A: I also like playing video games.

--

We hope you enjoyed getting to know Marcus today! If you are experiencing any problems with your website or email call Marcus at 1-800-232-3989. He is standing by ready to help you out.

Do you like what you heard about PSPINC? Check our open positions, we are always looking for talented individuals looking to fast track their career in technology!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#CustomerSupport #EmployeeSpotlight #Employees

Announcement: Improve log in NewsMAIL

10月

19日

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We will do update NewMAIL services to enhance the log feature as scheduled below.

Please note that there will be around 1 minute downtime for NewsMAIL services during the update period below.

The schedule is as follows:

* USA Pacific Daylight Time
- Oct 19th (Tue) 9:45am-10:00am

* Japan Time
- Oct 20th (Wed) 1:45am-2:00am

* Details: Improve the way to detect "fail"

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

PSPINC What's New Newsletter Vol. 85 "Let's Buy A Web Hosting Business"

10月

15日

Vol. 85

In the past, Pacific Software Publishing, Inc. has purchased the hosting businesses of Okiron, FazeWire, YourHost, and ParcomWeb. Two of these hosting companies, Okiron and FazeWire, have been merged into the Pacific Software Publishing, Inc. brand, Dreamersi.com. YourHost and ParcomWeb are still available with upgrades at https://YourHost.com and https://ParcomWeb.com.

Pacific Software Publishing, Inc. will handle the migration of your email and website if necessary to minimize the burden on you. The change in hosting has resulted in almost no cancellations, and we have been able to provide better monitoring and customer support than ever before.

If you are reading this newsletter and have a hosting business or a web development company that uses third-party hosting, we would like to buy your hosting business. If you are interested, please contact me for more information.

Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Hosting #WebHosting

Employee Spotlight: Meet Brandon

10月

13日

At PSPINC we pride ourselves in offering our customers the best in customer support. This is thanks to our amazing support staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call/email, help with your IT problems, and assist with your online solutions.

Meet Brandon

Brandon is our Customer & Web Service Lead. We sat down with Brandon and asked him a series of questions to get to know him better!

Q: What is it you do at PSPINC?
A: I work more in the typical customer service job, interacting with customers and assisting them with their needs across all our services. I also work with our R&D teams on design and development projects.

--

Q: What does a typical day on the job look like for you?
A: Running through project lists and following up with respective internal teams or customers, day-to-day customer inquiries, service updating, and billing, monitoring customer services, creating project/service proposals and quotations, web services research.

--

Q: How did you first learn about PSPINC? What drew you to the position?
A: I was set up with an interview via a recruitment company. The position was bilingual English/Japanese which is something I had been wanting to do because of my Japanese degree from college. Having the business be Japanese-owned sounded like a great way to get this experience regardless of the specific position.

--

Q: What’s your favorite part about working here?
A: Being able to use Japanese on a daily basis – this has helped me maintain and even improve my fluency since college and it’s a fun language to use.

--

Q: How has PSPINC helped you in your career development?
A: Aside from the aforementioned language experience, I have learned a vast amount about the IT/tech industry and the various parts that it entails. I feel very confident that these skills will serve me well in any situation as the age of technology continues to evolve.

--

Q: What are 3 words to describe PSPINC?
A: Adaptive, Responsive, Personalized

--

Q: Before working at PSPINC, what was the most unusual or interesting job you’ve ever had?
A: For good or ill, I used to hold a customer service role at a department store which allowed me to come across just about every type of person. I met many people during my time there and had both positive and negative experiences, which made it interesting in its own way.

--

Q: What has been your favorite project at PSPINC?
A: We designed a complete parking reservation system from scratch for the state of Hawaii, and even ported it to another park on a different island. This stood out for me as the most successful project we have done that I was involved in from the start, and that went the most smoothly.

--

Q: What is your proudest moment at PSPINC?
A: Completing my first team project from start to finish – many of the customers and projects that I worked with initially were inherited part-way through. But having a new customer and brand-new project to work on and be involved in at each step to see it through to completion was a great feeling.

--

Q: What advice do you have for prospective candidates?
A: Try and learn something new every day, whether about your own job or even someone else’s. Growing your knowledge to be as expansive as possible will help you do your own work and understand the work that others do.

--

Q: What are some of your hobbies?
A: Gaming, Online media consumption, playing saxophone, studying new languages

--

Q: What is your favorite food?
A: Curry – more specifically authentic Japanese curry. The spicier the better!

--

Q: What is your favorite movie?
A: The Lord of the Rings trilogy, followed closely by the prequel Hobbit trilogy.

--

Q: Where would you like to travel to?
A: Either Japan (again, to Tokyo region) or New Zealand (home of LOTR!)

--

We hope you enjoyed getting to know Brandon a bit! If you are looking for assistance with your next web project, give Brandon a call at 1-800-232-3989. He has the experience and expertise to help make your digital dream a reality.

Do you like what you heard about PSPINC? Check our open positions, we are always looking for talented individuals looking to fast track their career in technology!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#CustomerSupport #EmployeeSpotlight #Employees

PSPINC What's New Newsletter Vol. 84 "The Power of Legacy Media"

10月

8日

Vol. 84

Many people think - "what you see on TV is right", "what you read in the newspaper is right", "what you hear on the radio is true", "what you hear on the Internet is often false." However, when the news comes from newspapers and TV programs by the People's Republic of China (Chinese Communist Party) or the Democratic People's Republic of Korea (North Korea), would you think they are correct?

Why is that? I think it is because everyone knows that the information published by the Chinese Communist Party and North Korea is propaganda. Why do you know that this information is propaganda? It's because the media sources that we trust say so. So where is the guarantee that the information you are hearing from our media is not propaganda?

The expression, "what you hear on the Internet is often false" is a correct statement. However, I don't think that everything is a lie or made up. The Internet is a place where anyone can say anything and let the listener decide what they believe. Nowadays, many Internet service providers are censoring and eliminating content, it's not just social networking and video distribution. Emails are also being censored and deleted. We don't think this is a good thing.

Pacific Software Publishing, Inc.'s email service quarantines suspicious emails, but always provides them in a recoverable environment. We believe that freedom of expression includes the freedom to listen and read, as well as the freedom to distribute.

https://dreamersi.com

Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#EmailHosting #Emails #FreedomOfSpeech

Important Google Analytics data you can use to optimize your website

10月

6日

We’ve all heard the quote “knowledge is power”. This has never range more true than it does these days. Analytical data is being monitored for all facets of day-to-day life, including the Internet. As a website owner, you can take advantage of this data as well with the power of Google Analytics.

Below you will find a few useful areas of the Google Analytics admin panel that can help you optimize your website’s performance in the eyes of your visitors.

Audience > Overview

From here you can get some useful general metrics on traffic to your website. You can check Users, New Users, Sessions, Number of Sessions per User, Pageviews, and Pages / Session. Along with that, you can see new vs returning visitors to gauge how effective your website is at getting people to come back. This paired with a useful line graph representing Users over the evaluation period makes this both visual and data-rich.

Audience > Technology > Browser & OS

Historically browsers haven’t always played nice with one another. What I mean by that is, just because your website looks beautiful on Google Chrome does NOT mean it will look that same way on say, Internet Explorer. Using this data will allow you to determine what browsers are most used by your audience. You can then work with your development team to ensure the experience is perfect across specific devices. At PSPINC we always test our web development projects on all modern and supported web browsers.

Audience > Mobile > Overview

From this view, you can gauge how many of your users are visiting via desktop, mobile, and tablet. This will help you determine how your website visitors view your website to ensure it is optimized for those experiences. If you need help ensuring you are delivering a seamless experience regardless of the device your visitors use, let us know - we can help.

Acquisition > Overview

So far we have talked about getting data out of Users once they visit your website. This page helps you determine where your traffic is coming from. Which are extremely useful metrics when it comes time for you to determine a marketing plan. If you see a lot of traffic from Social, well it may be time to investigate running a Facebook ad campaign. Getting a lot of organic search traffic? Amp it up by running some Google Ads! With this page, you get higher-level details on whether your traffic is Direct, Referral (linked from another website), Organic Search, or Social sources.

Acquisition > All Traffic > Source/Medium

This report will further break down the sources and by default arrange them in the order of most Users provided. Here you will see a report on direct traffic, organic search, and each referral source. And for each of those, you will know the number of Users, New Users, Sessions, Bounce Rate, etc. Knowing how users find your site and the exact numbers behind that is powerful information that cannot be overlooked.

Acquisition > Social > Overview

This page will break down your social (media) value. If you are posting to multiple social media platforms consistently, this information can provide information on which of those are most helpful in getting you referral traffic. Each website audience is unique, and just because a specific platform is popular globally, doesn’t mean it is helping your website bring in new business. With information like this, you can determine which are worth investing more time in, and which you could be doing more to increase your website audience.

—

We have just scratched the surface. Google Analytics is a data-rich platform. Whether or not you use this data daily or just occasionally, you should be tracking it. If you don’t have Google Analytics installed on your website and need some help, please let us know. We can help get you up and running in no time.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Analytics #GoogleAnalytics #SEO #Statistics #WebStats #Website #WebsiteVisitors

PSPINC What's New Newsletter Vol. 83 "Freedom of Speech"

10月

1日

Vol. 83

I used to think that freedom of speech was guaranteed in the United States. However, lately, we have been seeing a lot of restrictions (self-imposed or government-mandated) on speech and factual reporting by the media and so-called "Big Tech" companies. We believe that this is unacceptable for any reason. It is up to people to decide who they support politically, and it is not permissible to force them to think it is right or wrong.

We believe that people can formulate their own ideas when they have a lot of information. We can't force people to manage their thoughts. If this coercion continues, societies like North Korea and China will be born. Freedom of speech is not guaranteed in these countries. Defiant speech against the country or its leaders is subject to detention or even execution. The scary fact is that this now appears to be starting to happen in the United States.

We believe that freedom of speech is the foundation of liberty and a fundamental line of democracy that can never be bent. If the media and "Big Tech" continue to act as a block to these principles, we believe we have an obligation to develop another medium for free speech. This is the DENREI system that we are currently developing at Pacific Software Publishing, Inc.

DENREI.COM

DENREI is an email-based social communication platform, where all communication is between the sender and the recipient(s). The system does not censor any of the emails being sent. The mailer version is currently available, but Pacific Software Publishing, Inc. is preparing to offer it as an App. If you are interested in joining the community, you can register on the website for free.

Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Denrei #EmailCommunication #Emails #FreedomOfSpeech #Privacy #Technology

PSPINC Official Company Blog

フリースペース

Announcement: Mail Server (POP) Update

PSPINC What's New Newsletter Vol. 87 "I want to use my domain for email."