PSPINC Official Company Blog

Important Security Update Notice

1月

26日

At PSPINC, we are always working on doing our best to improve our services for our customers. One of our company’s top priorities is the safety and security of our customers’ data. That’s why we’re updating our SSL encryption strength to maintain higher security standards.

Why We're Updating

To address vulnerabilities of our SSL Cipher Strength (SSLCipherSuite) in case of cyberattacks like DHeat attacks, where criminals perform a denial-of-service (DoS) attack without needing authentication, privilege, or user interaction, and Raccoon attacks, which can either be a side-channel or man-in-the-middle type of attack that leaks the most significant part of the SSL cipher.

This security update will equip your personal and transactional information and other sensitive data with even stronger protection against cyber threats like DHeat and Raccoon attacks, among others. Additionally, we are terminating HTTPS access from Internet Explorer 11 on Windows 7, which Microsoft has already stopped supporting.

Scheduled Date & Time:

Feb 1, 2024, at 10 a.m. PST

Target Users:

All Dreamersi users with a website with an SSL certificate

*There is no action required for most users. However, if you’re using an older browser or system, you may need to update.

We strive to create a smooth and secure online experience for our customers. We appreciate your understanding and cooperation.

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#announcement #blog #business #businesstips #customerfeedback #cybersecurity #dreamersi #google #officetips #pspinc #security #smallbusiness #tech #technology #update #web #webdevelopment #webhosting #website #websites #webtools

Dreamersi WebdeMail Online Webmail Updates!

12月

28日

To increase overall security for our users, we will be updating WebdeMail, our webmail platform (running Cent OS7 + Roundcube 1.4) by replacing it with the latest version (running Alma Linux8 + Roundcube 1.6). There will be less than one minute of downtime for these updates when accessing WebdeMail, but it won't have any impact on sending/receiving.

Date and Time

*US Pacific Standard Time (PST)

- December 28, 10:00 - 10:30 a.m.

*Japan Standard Time (JST)

- December 28, 2:00 - 2:00 a.m.

In this update, we will:

Add a new Mailvelope extension plugin (available for Chrome, Edge, and Firefox) option that helps encrypt your emails. Install it manually at Mailvelope.com.

Add a deletion period for emails in your Trash when you log out, with the option to:

Never clear your Trash upon logging out.
Clear all messages in your Trash when logging out.
Clear messages older than 30 days when logging out.
Clear messages older than 60 days when logging out.
Clear messages older than 90 days when logging out.

Add a “Business (Work)” contact form option, which lets you add "Organization", "Department" and "Job Title" when adding new contacts after selecting the "Business (Work)" contact form mode.
Add a “Collected Addresses” feature, which automatically saves an email recipient to an address book. It also lets you automatically save an email address after selecting the “Always allow from” pop-up option, which will appear in an email with remote content. That email address will then appear in the new “Trusted Senders” address book. Both “Collected Addresses” and “Trusted Senders” address books will now appear in your contact groups.

collected recipients and trusted senders folders

Add the ability to copy contacts from new groups like “Collected Addresses”.
Move “On request for read receipt” to “Displaying Messages” (previously under “Mailbox View”).

on request for read receipts to displaying messages

Remove the Spellcheck feature as many browsers and smartphones already have this feature built in.

If you have any questions about these changes or require more assistance, please email us at contact@pspinc.com or call us toll-free at 1-800-232-3989.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #dreamersi #email #emailhosting #hosting #pspinc #smallbusiness #tech #technology #web #webdevelopment #webtools

What’s New Newsletter Vol. 198 “New Dreamersi Email Hosting Features and Updates"

12月

14日

We’re happy to announce that we’ve added a new feature for our Dreamersi email hosting customers! To improve your email account’s overall security, we’ve implemented a new DKIM authentication feature! DKIM (DomainKeys Identified Mail) authentication is designed to guarantee the authenticity of an email sender.

Benefits of DKIM Authentication

Confirms a sender’s legitimacy
Enhances your email’s security
Improves the overall reliability of your emails
Protects you from spam and phishing attacks

Since the default setting is off, you can turn on this new feature by:

Logging in to your Dreamersi admin panel
Clicking on the Spam Filter tab
Enabling the DKIM Authentication feature

If you’re looking for an email that doesn’t appear in your Inbox and find it in the Mail Recovery page (in the left sidebar) instead, it may be because the email failed the DKIM authentication. In case you need it, you can move it to your Inbox by selecting the Recover checkbox.

DNS Changes for Outgoing DMARC

woman in gray blazer sitting in front of a gray laptop computer

In addition to adding a DKIM authentication feature, we’ve also adopted Domain-based Message Authentication, Reporting & Conformance (DMARC), an email security protocol that lets senders control how their email handles sent messages that fail DKIM authentication by implementing DMARC measures.

Benefits of DMARC:

Transparency and improved delivery rates: DMARC gives users more control over how to handle emails that fail DKIM authentication. With DMARC, you can choose to “Do nothing”, “Quarantine”, or “Reject”, giving users more transparency over the email authentication process and reducing the risk of spam filters catching legitimate emails.
Enhanced security: if a third party sends a spoofed email, DMARC will likely catch it with the help of DKIM authentication and senders can receive those results, protecting your email from potential cyber threats.
Increased reliability: DMARC can reveal a sender’s origin, which helps maintain email accounts’ overall security, assuring emails are coming from a legitimate source.

These settings will help further enhance the security and overall reliability of your emails. If you wish to use DMARC, please contact our support team by emailing us at contact@pspinc.com or calling us at 1-800-232-3989 to set up the necessary DNS records.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #cybersecurity #dkim #dmarc #dns #dreamersi #email #emailhosting #marketing #newsletter #security #smallbusiness #tech #technology #update #web #webdevelopment #webtools

What is Web Hosting?

11月

28日

Web hosting refers to providing storage space and access to websites. In other words, web hosting acts like a space where websites store their files so users can view them online. So, every website you’ve ever been on is hosted on a server.

There are three types of hosting:

Shared: consists of one server where multiple websites share resources in equal proportions

Dedicated: offers end users all the hardware resources of a given server instead of sharing them like in shared hosting

VPS hosting: stands for virtual private server and is like a mix of the two, where a single virtual machine on a piece of physical hardware is shared with other virtual machines with levels of performance, flexibility, and control that fit somewhere between what shared and dedicated hosting offers.

Features Worth Considering

When choosing what features you need for your website, start by looking at what each type of hosting plan offers. Paid plans will generally have additional features that make it easier to manage your site as opposed to a free plan, which has the basics needed to get a website online. The more a web hosting plan costs, the more features there will be. But all you really need to keep in mind are these three aspects of your web hosting plan: speed, support, and scalability.

In terms of speed, multiple factors affect your website’s speed—one of which is your web hosting plans, and if your site takes longer than two seconds to load, generally, a user won’t stay on your site. When it comes to support, it’s important to know that your web hosting provider can get your site up and back up and running quickly if it were to unexpectedly go down. Lastly, there’s scalability. Your plan might work for you now, but as your site gets more traffic, you’ll want to upgrade your plan–your web hosting provider needs to have that option available for you to grow.

There is a myriad of choices when it comes time to buy web hosting, and PSPINC is one of them! Dreamersi is our premiere web hosting option that we’ve fully custom-built in-house, making it easier to control the overall hosting environment and features we’ve built into it. To learn more, head over to Dreamersi.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customersupport #dreamersi #emailhosting #hosting #marketing #pspinc #seo #smallbusiness #tech #technology #video #web #webdevelopment #webhosting #website #websites #webtools #youtube

New Dreamersi FTP UI Now Available!

11月

28日

Today, we’re happy to announce that our web hosting service, Dreamersi, has a new UI (user interface) for its FTP features! FTP stands for File Transfer Protocol and lets users build your website by transferring files to a server. Web hosting like Dreamersi then hosts that server, making it much safer than hosting your site on a local computer, typically called the local host. Now, we’ve made it easier for customers to decipher the FTP login with our new and improved UI.

dreamersi ftp login ui change screenshot

In the new FTP login UI (shown above), you can access your FTP link and view your host name, user name, and FTP password all in one place. If you need help setting up your FTP, there are now written instructions for major FTP clients, namely Cyberduck, FileZilla, and WinSCP, for Mac or Windows users. For those who don’t use those clients, we’ve also made it easy for users to contact our support team.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #dreamersi #filetransferprotocol #ftp #ftpclient #pspinc #smallbusiness #tech #technology #ui #update #userinterface #web #webdevelopment #webhosting #website

What’s New Newsletter Vol. 192 “Dreamersi Email Hosting”

11月

2日

As a small business, one of the most important parts of marketing your business consists of boosting your overall credibility. Bigger brands have the advantage of being well-known and, therefore, trustworthy. So, they don’t have to work as hard to gain that trust from potential customers. An easy way to establish your business’s credibility is through your email. If your email ends with your website name, it looks much more professional as opposed to if it were a Gmail or Yahoo email address.

Right now, we are offering free email migration from your current email (excluding Microsoft 365) to our premiere email hosting service, Dreamersi. The best part of Dreamersi email hosting is that you can add as many users as you want to your email hosting plan. For just $8.25/month for an unlimited number of email accounts, you can’t get better than that. If you don’t already have your own domain name for your website, we’ve got you covered there, too! You can get a free domain included with our Dreamersi email hosting plan, or pair it with our web hosting plan! Get started today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #dreamersi #ecommerce #email #emailhosting #hosting #marketing #marketingdigital #marketingtips #newsletter #pspinc #smallbusiness #tech #technology #webdevelopment #webhosting #website

What is IMAP?

10月

17日

IMAP stands for Internet Message Access Protocol and is a set of protocols that allows mobile and email desktop applications to access email on an email server. POP, in contrast, stands for Post Office Protocol, which downloads email messages to your device locally before deleting them from the email server. Both are used to access emails on an email server, but they’re both done in different ways.

The Difference Between IMAP and POP

The biggest difference between the two is how each receives emails. IMAP essentially copies email messages to your email app on your mobile or desktop device by pulling from the email server. POP, however, downloads email messages onto your local device and deletes them from the server. The easiest way to think about it comes from an example from CloudFare. Think of IMAP like it’s Google Docs and POP like it’s Microsoft Word. With Google Docs, your documents and changes, from both you and whatever collaborators you might have shared it with, are instantly saved on the cloud, regardless of device. But when using Microsoft Docs, if you’re working with someone else and you make a change to the document, the other person won’t see that change because you’ll only be saving that document to your local computer. Email apps that support IMAP include:

Dreamersi – our web and email hosting option
Gmail
Yahoo mail
Mozilla Thunderbird
Outlook – with options to change to POP, if users want to change it in the settings.

Why IMAP Is Better

businessman with laptop at cafe table on street

With the rise of mobile devices, IMAP makes it easy to seamlessly transition when using phones, desktop, and tablet. Because of how users receive emails with POP, users won’t be able to access their email if they want to open their email in an app on a different device in cases of a lost, damaged, stolen, or even upgraded device. With IMAP, users can just open their email app on a new device without a problem because it’ll just redownload from the server onto the new device. So, using IMAP is a much more secure option than POP.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #dreamersi #email #emailhosting #gmail #google #imap #mozillathunderbird #officetips #outlook #pop #pop3 #smallbusiness #tech #technology #thunderbird #video #web #webhosting #websites #webtools #yahoo #youtube

What’s New Newsletter Vol. 186 “Extortion Fraud”

9月

21日

Online scams have been around for a long time, but over the last few years, they’ve gotten more popular. Specifically, extortion frauds have become popular as many of our customers have received them in their email inboxes. Extortion frauds usually occur over email and consist of cybercriminals sending threatening messages demanding payment in exchange for not releasing sensitive information. While they may seem threatening, these emails are scams where hackers are just trying to trick people into giving them money. They don’t actually have any sensitive or embarrassing information on you, as they claim.

Our advice is to just mark those messages as spam and delete them from your inbox. As great as spam filters can be, cybercrime continues to get more sophisticated, which makes it easier for emails like these to make it into your inbox. Our Dreamersi email hosting customers have the option of adjusting their spam filters to try to weed emails like these out. If you’d like any help to clean out your inbox or adjust your spam filter, reach out to our support team! They’re always happy to help!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #cybersecurity #digitalmarketing #dreamersi #email #emailhosting #marketing #marketingdigital #newsletter #pspinc #pspincwhatsnewnewsletter #security #smallbusiness #tech #technology #web #webdevelopment #website

New Dreamersi FTP Feature Now Available!

8月

15日

Today, we’re happy to announce that our web hosting service, Dreamersi, has a new feature! With Dreamersi, more tech-savvy users can use the FTP features, which stands for File Transfer Protocol. Basically, what this means is that you can build your website by transferring files to a server. Web hosting like Dreamersi then hosts that server, making it much safer than hosting your site on a local computer, typically called the local host. But now, we’re adding even more security with a new FTP Access Security feature.
ftp feature screenshot

With this new feature, you can protect your site from potential hacks by blocking all FTP access or temporarily allowing access until midnight. When going back to editing your site, head over to the Dreamersi admin panel and scroll down until you reach the FTP Services section. Then, you’ll find the FTP Access Security icon. By default, Dreamersi has the “Permanently allow FTP access” option selected, but it isn’t something we recommend. With this new feature, you can either block all FTP access or only allow it temporarily until 12 AM PST. At midnight, your site will then block all FTP access to protect your site from unauthorized parties. So, just sign up for Dreamersi to take advantage of this new FTP feature to better protect your website. Only available for Dreamersi customers on the new V5 version (reach out to our support team for help migrating your Dreamersi site over to V5!) as well as new Dreamersi users.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #cyber #cybersecurity #dreamersi #ftp #pacificsoftwarepublishing #pspinc #security #smallbusiness #tech #technology #update #web #webhosting #website #websites #webtools

What’s New Newsletter Vol. 166 “Web Hosting for Your Website”

5月

5日

For anyone that has a website, you probably know how important web hosting is to your site. Having one is essential for keeping your site online, but it’s also important to have the right kind. The type of hosting you have for your site will dictate how much available space you have, how much monthly traffic can go to your site without it slowing down, and how secure your site is. Every person’s website needs are different, so it makes sense that there are different web hosting plans to fit those needs.

And that’s exactly why we offer different web hosting services, each with unique plans to fit your needs. For those that are looking for a cheap web hosting plan, Parcom is our budget-friendly service with a free plan as well as paid plans where you can get more for less. Or if you’re looking for more robust features, we built our hosting service, Dreamersi, in-house so we can deliver the best service for our customers. You can even get Dreamersi with email hosting, making it easier to manage your inner network. Learn more about our web hosting plans at pspinc.com/hosting.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.