Urgent mail server update related to the issue with Thunderbird 78.0

Currently there is a problem on DI email service, and some users who installed the latest version of Thunderbird (78.0 or above) cannot receive new emails. We apologize for the inconvenience this may have caused.

We figured out that Thunderbird client was asking IMAP for Quota limit on a specific mailbox, but we only support quota limit for full domain. We fixed it and will be updating the mail module shorlty.

Reference: https://www.thunderbird.net/en-US/thunderbird/78.0/releasenotes/#fixes
fixed：Mailbox quotas not displayed correctly

You may not be able to receive emails with the other email clients as well for a few seconds during the below period.

The schedule is as follows:

* USA Pacific Daylight Time
- September 18 (Fri) Noon - 12:30pm

* Japan Time
- September 19 (Sat) 4:00am − 4:30am

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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