» キャンペーン詳細ページサンディエゴタウンではただいま「クチコミ！キャンペーン」を開催しています。期間中にキャンペーン参加ショップにクチコミを投稿すると、各ショップでさまざまな割引きやプレゼントが貰えちゃいます！さらに！クチコミ投稿数トップ10ユーザーにはサンディエゴタウンよりAMEXギフトカード...

Google My Business (GMB) is a tool built for businesses to manage their online presence – and it’s FREE! The GMB dashboard lets you control multiple business listings on map and search results. When you first start with Google My Business, you’ll need to verify your business. Once verification is co...

先月の3月17日に「第22回サンディエゴ地区日本語スピーチコンテスト」が開催されました。» プログラムダイジェストビデオ» プログラム写真» 受賞者ビデオ恒例となっているこのイベントは、日本語学習を通して日本ならびに日本文化のより良い理解を深める為に高校、短大、大学で日本語を学ぶ20名弱の学生が日本...

Google+ is starting to delete user accounts as part of their consumer-side shutdown of the failed social media platform. What concerned us and many other small businesses, were the consequences of shutting down part of the Google eco-system.At its best, Google+ was a virtual storefront for many smal...

毎年4月頃にLa Jollaで開催されるクラシックカーショー、La Jolla Concours d'Eleganceが先週末、サンディエゴの良い天気の中行われました！La Jolla Cove付近のEllen Browning Scripps Parkで開催されるこのイベントは、アメリカ中からクラ...

Google has begun phase two of shutting down its social network Google+, which it announced it would do back in 2018. February was the last time anyone could create a new Google+ account. On Tuesday, April 2nd, Google began deleting user accounts, data and content, including those of its top executiv...

We often ask questions with some expectation of the answers before we hear them. When asking our customers for their input, however, we must willingly set aside our opinions and remain neutral if we want to get honest feedback and learn something valuable from them. According to Peter Drucker, guru ...

Hosting a focus group to get more granular feedback from your customers is a great way learn what’s working, what’s not, and what the people want. The feedback can help you make better informed decisions when it comes to introducing, modifying or discontinuing products or services – instead of relyi...

The best time to ask a customer about their experience with your business is immediately after your transaction or interaction with them. Life is busy and our memories get muddled because of it, so don’t wait too long to get feedback. Ask when when it’s fresh in your customer's mind. If you want to ...

Learning from our customers equips us with information to better our business. In a previous article we discussed using analytics as a tool to understand our customers’ online behavior. Now let’s talk about reaching out to those customers to get their feedback. One of the best and easiest ways to en...