PSP Announcement's Blog

Due to a malfunction of our network equipment,
from around 3:30PM to around 4:20PM today (PST), May 16th,
our bloguru, website, news mail, and email services were temporarily unavailable.

 

However, emails sent from outside during this time were received without any problems.

 

We sincerely apologize for the inconvenience caused to our customers.

 

We are currently planning to replace the equipment in question as soon as possible, and will continue to work to prevent a recurrence.

 

We appreciate your continued support.

We are investigating an issue affecting some users checking email through Mac Mail and iPhone devices. In certain cases, emails appear blank, showing no subject line or message content.

 

Please note:

 

1. Emails are displaying normally when accessed via Webmail.
2. This issue does not appear to impact Webmail or other email clients.

 

Workaround:
If you encounter a blank email, please log in to Webmail to view the full message content.

 

We are actively working to identify and resolve the issue and will provide updates as more information becomes available. Thank you for your patience.

 

If you have any problems or questions, please do not hesitate to contact support@pspinc.com. 

The following services were unavailable due to network gear hardware failure.
The service has now been restored.

 - Mail service (Some users only)
 - Web service (Some users only)
 - Japanese Online
 - c-sagaseru.com

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Incident Start: 11:54am Mar/13/2024
Incident Restore: 13:30pm  Mar/13/2024
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We are sorry for any inconvenience due to it.
If you have any problems or questions, please do not hesitate to contact support@pspinc.com. 

The following services were unavailable due to storage system failure.
The service has now been restored.

 - Mail service (Some users only)
 - Web service (Some users only)
 - pspinc.com website
 - Click It Audio
 - InforMakers 
 - Japanese Online
 - Pass Wizard

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Incident Start: 3:40pm Feb/14/2024
Incident Restore: 4:26pm Feb/14/2024

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