最善を期待して経営をしていたら、つまずいただけで大怪我になります。最善を期待するのはたり前ですが、最悪に備えて経営をしなければいけないと私は考えています。__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__内倉憲一Uchikura & Co., LLC...

CRM (Customer Relationship Management) とは？会社のサイズに関係なくお客様情報を持っています。どのような形でお客様情報をもっておられますか。名刺管理、表計算などいろいろな方法で持っておられたと思いますが、それらの情報を簡単にアップデートする手段がありませんでした。例えば下記の情報を持つだけでもお客様への対応は変わってきます。＊　いつ最後にお客様と話をしたのか。＊　お客様は何を望んでいるのか。なんのお話をしたのかこれらをの情報を管理するのがCRMの役割です。皆様はどのようなCRMを会社でお使いですか。もしCRMをお使いでな帰れば、Pacific Softwa...

Pacific Software Publishing, Inc. is a small business with little less than 50 people in our staff. When we needed a software to manage our business activities with our clients (CRM), we could not find anything and we did not want to pay anything. So we created our own CRM software to manage custome...

It is good to have two of our most reliable app developers from San Diego and Japan here this week.

Customer Relationship Management is a must for any size company with customers. But implementation and training costs prohibit small companies from using this wonderful tool. PSPinc has released a cloud-based CRM software that is absolutely free. This is not a trial version, but the full product. No...

What is CRM?Definition: "Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention...