There’s no doubt about it: If you have customers, you should have a program for Customer Relationship Management (CRM). To grow and scale, every compa...

Last week we talked about the importance of having a company privacy policy visible to customers on your website. Today let’s discuss more etiquette t...

OPINION STAND- DIRECT FEEDBACK FROM CUSTOMERS Hello from Kobe, Japan. I am on a business trip to Japan and I will be back in Seattle next Monday. I wi...

California has a new law regarding how businesses can handle client data online. It’s called California Consumer Privacy Act (CCPA). EU countries impl...

INTRODUCTION TO INFORMAKERS Hello, this is Ken Uchikura from Tokyo. Yes, I am on a business trip to Tokyo. I left Seattle yesterday on a direct flight to Tokyo/Narita on a Japan Airlines flight. I used to fly JAL many years ago but they stopped flying to Seattle so I moved to Northwest Airlines which is now DELTA. For a f...

NEWSMAIL- EMAIL BROADCASTING SERVICE FOR FREE Hello, this is Ken Uchikura again from Pacific Software Publishing, Inc. in Bellevue, Washington. Thank ...

WHAT IS ML-5? Hello, this is Ken Uchikura again from Pacific Software Publishing, Inc. We are very privileged to be chosen to take care of your Domain, Web and Email needs. We have been working very hard to make sure the services that you use are secure and stable. You probably did not feel it, but we had a massiv...

Have you ever wanted to give a review (bad or good) of a company on the spot? Perhaps you just finished dining at a restaurant and you’d like to recog...

It’s a new year and most of us have a new set of goals. One business goal you should consider this year is giving your website an update. At the very least, make sure the copyright year is updated to 2020 on your homepage (usually in the footer). As important as it is for your website’s content and graphics to be r...

Another year down, another set of resolutions is forthcoming for 2020. While you may already be thinking of some personal goals for the New Year, why ...