Speech is Silver, Silence is Golden“Not to say anything is often better than speaking too much or saying something inappropriate.”Unfortunately, this ...

Participation is more important …In Japan, you often hear that “Participation is more important than winning” in various activities. Especially in an event like the Olympics, people are taught to do their best whether they win or not. With children’s activities in Japan, such as physical education, ...

Big DataThere is an incredible amount of data in the world. For example - emails, call center conversation audio files, photos, videos, articles, text...

Be Loud?In many ways we are taught and trained to be quiet. We do not like people who talk a lot and who are loud. I remember seeing the commercial - “When E.F. Hutton talks, people listen.” That is because he was known to speak the truth and to not speak very often.However, talking loud and a lot h...

Can you use the Internet to back up data?Internet service is getting faster and cheaper ... but is it now fast and affordable enough to be used as your primary backup system? Backing up files to a USB external drive is different. By using USB 2.0, you can transfer files up to 480 Mbps - I will expla...

How Do You Become An Expert?There are many experts in the world, especially when it comes to business. There are many so called “experts” who are willing to teach you how to “Manage People”, “Manage Time”, “Manage Marketing”, “Manage Projects”, “Manage …”. You can hire any of them to HELP you manage...

B2B2B / B2B2C not B2B / B2CAmazon is a great platform for B2B and B2C … which are businesses selling products to other businesses or consumers. It is not designed to be B2B2B or B2B2C … which are businesses wholesaling to other businesses who then sell to other businesses or consumers. The keyword h...

Get Ready for MarketingWhy do you spend money on marketing? What is the purpose? Brand recognition? How much budget do you need to have? Is marketing ...

Real Estate PricesWhen real estate value goes up, so does the cost of living. I was at a shopping mall today and saw "EVERYTHING MUST GO" signs at the Forever 21 store. Someone told me that my favorite Chinese Restaurant closed because they could not renew their lease. Rent is getting more and more ...

OmotenashiOmotenashi is a Japanese term used to describe a type of entertainment. It essentially means to please your guest. It is not something you need to work hard at, you can be trained to please your customers. Here are some things you can employ within your business.* Smile at your customers* ...