Some customers hate dealing with customer service. Part of it’s because it means they don’t know how to use something or something isn’t working properly. But another big reason why is that many customer service experiences can be frustrating. Instead of being helpful, the support staff isn’t always the best at...
On Wednesday, July 14th, 2021, Microsoft released an emergency update to patch a vulnerability, called “PrintNightmare”, that was exploiting the Windows Print Spooler service. Technical jargon aside, this exploit essentially would allow hackers to install programs, view and delete data. It affected Windows 10 and even Wi...
A blog is defined by Wikipedia as a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries. So we know what a blog is, but now the question is - why should you as a business owner blog? There is more than one reason that your business should h...
